I have lived in this community with my entire family for the past 4 years and it has been a phenomenal experience. We rented not just one but two apartments here and we have had perfect service from the maintenance and leasing staff, not to mention amazing neighbors whom we gladly call our friends today. More objectively, the units are all renovated with wood laminate floors, stainless steel appliances, and beautiful crown molding. The units are also very spacious with some of the most comfortable garden tubs in Atlanta. Overall, we could have afforded to leave this place and pay exuberant rent in some other place or even buy a home of our own, but the outstanding service provided by Property Manager Koko Mellow and her staff made life here too good to leave! If you're new to Atlanta and want to live very well, look no further than this place.
I have been a resident here for nearly six years, since April 2009. In 2013, I moved into a smaller unit, in a different building. Having lived in apartments for most of my adult life, I'd have to say that this has been one of the best experiences I've had, overall. The leasing manager is awesome! She has been here nearly as long as I have and has been nothing but professional and personable in all of our encounters! When the complex changed ownership in 2013 (from Equity Residencial to CWS) the new owners kept the management staff onboard, which is unusual. They did so because it was obvious how much they care about the property and the residents! The maintenence staff is helpful and courteous. Routine maintenance requests are ususlly addressed within 24 hours, with few exceptions. I really like the convenient location and surrounding, pedestrian-friendly neighborhood and plan to remain a resident for the foreseeable future!
I moved into this complex three weeks ago, and I must say that ALL the staff at this complex are great. From the moment my son and I did a go see to our move in date, EVERYONE was cooperative. They kept me informed on how the renovations were going as well as when everything would be ready. The maintenance guys are very attentive, they have NEVER barged into my apartment without either letting me know ahead of time or calling me to advise that they are working on my ticket submitted. Kudos to the Marquis Midtown West staff, they keep the complex clean, quiet, and safe for us. Keep up the good work and I am glad to call this place home.
I have lived here for over two years now. This has been an excellent place to call home. The management and staff are very professional and helpful. During my entire state year they have continued to improve the apartment complex and amenities. Maintenance request are usually handle the same day they are submitted. They also hired an excellent on-site courtesy officer that handles any issues in the complex that arise. This is by far the quietest community that I have ever lived in and the courtesy officer is more of an assurance that I have a safe place to live.
We lived here 12/2012-8/2014, with lease ending 9/2014. The location is convenient to midtown, highways, and GTech. The maintenance men are friendly and get to problems reasonably. They do not, however, always contact you before entering your unit as another reviewer suggested. The water bills are outrageous, usually over $100/month for us. It's not based on actual usage, but unit square footage and occupancy. We don't recommend the complex because of the manager, who is nice in everyday interactions, but quickly becomes unprofessional and disrespectful in resolving customer issues. She promised us certain things would be fixed when we extended our lease. Some were never made. We approached the manager in early August about possible over billing. She ignored us until we called corporate. The resulting phone call was extremely unprofessional. As another reviewer stated, management does not take responsibility for their mistakes. We did not receive a check returning our money until some time after contacting the TX BBB, where CWS Apartments is headquartered. Save yourself the trouble and find a complex with a manager that respects residents and behaves in a professional and respectful manner. The conveniences of the complex were not worth the trouble of dealing with her.