Going to echo the bug problem some people have mentioned. We had our apartment sprayed at least a half dozen times and it did little to cure the problem. I think its more unit specific, however we kept our place clean at all times and still had issues with bugs. The staff is nice enough and the maintenance crew is usually quick to respond. I would recommend other places in the area simply due to the bug issues
we lived here for about a year and a half due to the close proximity to the university during 2007-2008 off Cornell Ave and we never had any trouble, our neighbors were quiet so we never heard anything. We parked on the street and never had any trouble, no one ever broke into our cars or our appt. we never had any trouble with pests or roaches. If we had any problems someone would quickly fix it; the older maintenance guy was a dear. Now, Molly, yes i agree, she's sort of mean/rude, but i mean as long as we paid our rent we had no trouble with her. i did think the prices were overpriced, i mean a 670sq inch apt for like i think it was 1100? pshh. and it is really old and outdated. but yeah it was okay, but just because it was close to school.
This place is really nice, but was poorly managed for the first year of my lease. It has recently been bought by a new owner and new manager who actually care about tenants and they are making huge improvements already. They have already completely relandscaped and redone the outside of the units to make everything look much better - they are putting in new fitness equipment in the fitness center and are quick to respond when I have a request. I'm very impressed with the customer service!
I cannot even give this place 1 star! We have lived here for almost 2 painful years- due to a quick move from Northern Ca. for business. This is the WORST apartment complex I have ever lived in. It is horribly managed and not a safe place to live. We rented a garage and it was broken into twice, called police and they said oh yeah this happens a lot! Car was broken into twice and just real shady people always wondering around and management doesn't do anything about it. The management is very rude and offensive and obviously doesn't care about tenants. They are constantly turning the water off STILL for improvements- how about a discount since I never know when I can take a shower! We will be moving in 2 months and I would NEVER EVER recommend this place to anyone- not even my worst enemy!
Some Ridiculous reviews here. I've lived at Citrus Grove since 2006. They do not have a roach problem. In 6 years I've seen one roach, on one day, in one of the laundry rooms. The room was bug-bombed the day after I reported it. Nothing since, and that was approx. 18 months ago. I've never seen a roach in my apartment, or even a spider, in 6 years. If someone has roaches in their apartment, they must be a very unclean person who leaves food and crap everywhere. Management are fine. Over the years they've had two defensive managers who don't like to be corrected. They've also had a few superstars working there, some lovely gals who truly care, and others who want to be helpful. I'd give management a solid 3/5. Acceptable. Yes the water has been turned off 8 times in the last 2 years for repairs, most due to the County's lines and not any fault of the complex. We're always given 24+ hours notice. To state "I never know when I can take a shower" is just absolutely ridiculous and dishonest, and negates that entire review. Out of 730 days, 8 have been interrupted for up to 5 hours. What IS true, in the reviews here, is that crime has creeped into the area from San Bernardino over the past two years. They used to have security, which stopped many years ago, or it simply wasn't doing it's job. They refuse to put in cameras to deter crime. Garages are broken in to, tires have been slashed, and vehicles have been vandalized and broken into. My housemate had his truck vandalized multiple times, and my gf had her license plate stolen for the tags. So vehicular crime must be pretty rife here. Overall... its a solid 3.5/5. Without the crime, it would be a 4.5/5. It IS family friendly, kids are outside playing, and are mostly quiet and respectful. There aren't too many student or too many parties. Its been a nice place to live. If I move, it will be because the vehicular crime due to lack of real security, or because it is much more expensive than having a mortgage in this economy.