My family lived here for close to 3 years when they first opened up and it has been, by far, the best apartment living experience we've ever had. The apartment floor plans are amazing, our neighbors were so friendly and the staff....I could go on and on about the staff....they are so friendly and they know everybody. You never feel as if you are just another tenant to them. Incredible apartment living experience that I would highly recommend to anyone looking to live in the Stone Oak area!
I was originally rented the apartment by Caitlin who is no longer in the office. I did everything from long distance prior to moving to the area. When I came and checked the apartments, I asked for specific things, one of those was a view. The apartment building I ultimately moved into faced into a hill and garages. Not the view. When discussing this with Nate (?) in the office, he told me that they would change my apartment and waive the fee involved if an apartment like the one I rented, became available with a view. Then, I am glad that I rented a garage, because there is not enough parking. There are giant lift-kit fitted pickups near where I lived, that routinely parked in handicapped parking, and in fire lanes and wherever else they could, because otherwise, they'd have to park down the hill. And no one was ever towed that I saw. Well, about 8 months into my lease, the office realized that they didn't have a signed lease on file for me. I came in and signed it to cover their tails. I should have just given notice. I had an interview about 2 weeks later, and got a job that required me to relocate. Bottom line, if I had not signed that, I would not have owed the $5900 that they were going to charge me to leave for a job. They were able to quickly sublet, but it was still $3000 or so that I would have to pay. They are beautiful apartments. I never had anything break down. I had neighbors that partied all the time, and were loud, but if you are in your 20's this is the place for you. I was just disappointed that they wouldn't work with me at all since my job was the reason for the relocation. And none of my deposit ever came back, nor will it. They are keeping it based on the fact that I am not even sure they have a record of what I paid for my deposit...since the paperwork was incomplete in my file as it is. Move here if you like; just understand that you will have to get home early to get a parking spot, or pay for one by paying for a garage. Otherwise, just ask specific questions when renting..such as how much to break a lease and how often do people get their deposits back. Ask what they charge you routinely for cleaning, etc so that you have an idea about what you will get back if anything.
I have lived here for a year and its been great overall. The staff at the leasing office are always pleasant to deal with, and appreciate the follow up calls for maintenance request. Staff also plans events about once a month and one time handed out breakfast tacos in the morning on the drive out. They really make it feel like family here. Did have one minor problem but we worked it out. The apartments are lovely, first floor nice laminate hardwood floors, tall ceilings, plenty of windows, fans and nicely coordinated countertops/appliances, the bathroom and closet are very spacious, the the 2nd and 3rd have carpet. You can tell this places is almost brand new, built 2012. Most of the upper floors have wonderful views of stone oak. If not, find a first floor unit with a mini backyard thats semi-private. The gated entrances are always working and I havent seen many strangers around. Workout facility has everything, 3 treadmills, 3 elipticals with TVs and audio hookups, plenty of strength equipment and dumbbells. The pool I think is just great on the weekend, resort type view, typical family atmosphere around 12-2, lots of people bbq, and more adults after 4pm. Its right next to Bush Middle school which is the starting point for a 3 mile trail great for walkers and joggers. I always see family on that trail. I would also recommend paying the 80 extra for an attached garage; it really makes you feel like a mini-home and you'll always have a parking spot in front of your garage. My only gripe is the is location. Stone Oak is great on the weekends, but the trafffic/commute to a downtown job is horrible, hour there and hour back. I truly wish I could find such an apartment closer to downtown. I will miss it here.
We had the chance to live at ER while we waited to move into our house. A 4 months stint, and it was excellent. The staff was really nice and easy to deal with. The quality of the unit was solid, and the amenities were really well done. The pool is super resort style and was a great perk in this community. We loved this apartment and would recommend it to everybody considering a place in Stone Oak.
My family lived here for almost 2 years. The amenities/pool is nice. (Reaso for the one star) Pool is awesome until you have everyone from the sister apartment, mission hills, come take it over. My apartment had someone try to break in recently, and a number of car break ins happened during my time here. Heaven help you if you have to deal with the staff. Very defensive and never understanding.