Leasing since April 2015. 2 bedroom floor plan for our unit is A+ in my opinion! Recent construction caused ALL the termites and insects to come out of hiding. The worst: Parking here will cause you so much heartache and sleep loss! One assigned parking spot. You're also allowed to park across the street in the local church's lot. There has been SEVERAL BREAK-INS there and OFTEN witnessed many car windows bashed in the next morning. We make an effort to not park there as much as possible and try to find open spots within the entrance of the complex. Our cars have now been towed TWICE in less than one month! Our vehicles are registered and have stickers to display our residency yet we still get towed...? First time was a bummer but thought it was just an honest mistake on their part. ..... Two weeks later it happened again with our other car! I was thinking it must be a prank on us but after reading all the reviews on this place, things seem very sketchy with the new owners and tow place. ***Towed Twice in our own apartment complex, $300 twice to get our cars back ON TOP of our monthly rent really isn't worth the trouble/heartache. ***Courtney at the leasing office is awesome =)
Towne center apartments which has changed their name to Vicino. Let's start from the beginning, no wait that would take me all day and I've have been here only 5 months, yes 5 months and I'm moving in a couple of weeks. Management/leasing agents or whatever you want to call these people will do ZERO to make your stay here comfortable and stress free. When management denies roaches, termites and mold and the countless times residents call for repairs is a complete joke. Scam artists! So if you want to pay rent to house roaches, termites and mold, this is the place to move, bottom line. It really is as bad as the reviews on Yelp and other sites. Please do not move here. People leave frustrated but I will not sit by and watch people move in here thinking its a nice place to live because Cerritos is across the street. You have the ghetto across the street from Cerritos is what it is. You will be so disappointed if you live here. They've been touting "remodel and improvements" for years. Look around the property. Enough said and if I can save people the trouble, I have done my job. Towne centet/Vicino have not heard the last from me.
The management is horrible, especially Jennifer. Very rude management, very expensive units, and very poor service. The most un accommodating apartment I've ever lived in. Never rent here, please run. And don't let the name change fool you, it's the same company.
Horrible experience. We've lived there for nearly a year and had more than 4 infestations of termites! We contacted the owner, and they responded the first time by just fogging our apartment. Less than a month later, the termites were back. A maintenance guy came back this time to check up on it and said they would take care of it. They came back again and fogged the apartment a second time. In time, the termites were back again, and this time when the manager was contacted, he took no action. For the last few months we lived there, we had constant termite infestations and continued to complain to the owners. They did not do anything about it. We ended up reporting them to health and safety, but the manager of the apartment responded by letting us know we were to be evicted. A lawsuit was filed, in which we lost the case, and we filed bankruptcy. The owner is very rude and does not care about the tenants health and safety. They only care about your money! Stay away from these gross termite apartments and find better ones nearby.
No parking, management is awful. Rats and bugs, run.