This is easily the worst apartment I've lived in, and I've hopped from apt to apt for the past 7-8 years. When we first moved in, they told us it was move in ready an when we got there there were painters still finishing up. The door was still wet so we weren't able to shut the door while were were moving things from our previous home to this one. We also didn't have a dryer and when we brought this to Pam's attention (she's thankfully no longer working at The Preserve) her response was "well I can't make one appear out of thin air". All I wanted was acknowledgment of the issue and that they would take care of it. Some of the biggest complaints were: -Extremely high power bills in the summer and winter due to poor insulation, and I was in one of the newly remodeled homes. -Horrible insect issues: ants, spiders, roly-polys, etc -Miserable parking. So many reserved paid parking spots -Kitchen so small that the fridge and the dishwasher couldn't be open at the same time. No counter space at all. Easily my most hated feature of the apartment. -No thought put into why the layout is arranged how it is. The living room has very little functional space. I have told everyone I know that is/was looking for an apartment to avoid this place at all costs. I only ended up here as we were running out of time to find a new place that would fit our needs. The location of this complex is the only redeeming factor for it. If you are looking for a place to live, this is not it. For the rent they charge, there are much better places.
We moved here from Fredericksburg, Virginia. We had 14 days to move and I'd been here once to look at the complex when I was visiting several months prior to moving here, and the staff was so helpful in making sure we had everything sorted out and ready to move in. One lady even personally left our key for us on her day off since we were arriving super early AM on New Years Day when the office was closed. We've lived here since January 1st and we love it here. We've had to call maintenance once and they were very nice, responded quickly, and fixed the issue quickly. Our place was brand-spanken-newly renovated. Our neighbors are sweet, and our area is quiet. The ladies in the office let me bring my dog inside and are always kinda and talkative. The only issue we've had a few times was with mail, but that was also when they were making huge changes with ownership. I wanted to leave this positive review because they do deserve it. We have loved living here so far! It's in a fabulous location, and it really is a great complex for the price.
this was the most awful place I have ever lived in. Huge rip off. When my family moved out we paid an extra fee to have the apartments "professionally" clean so that we would be void of having to pay any additional fees for things not being clean we even changes the stove drip pans and sure enough they charged 500$ for damages when we only lived there 4 months and the place was completely disgusting when we moved in... dead bugs and trash in the and dirt and dust on all counters and cabinets. not to mention it was already very old and outdated. And the management... wow to be brief they are zero help and to say they are unorganized is a huge understatement. I cant imagine anyone giving this place 5 stars, the ones that did i am convinced are either staff members or friends/family of staff members. There are plenty of other nicer/newer complexes in the area go there instead.
I have lived here just over a year; I've enjoyed it and haven't had any major problems. When I first moved in, there were a few issues with my apartment and those issues were resolved quickly. There were a few issues with maintenance as well; however, Pam has worked really hard at finding quality people. Any time I’ve had to go to the office or communicate with the office; it has been a positive experience with a quick response. I would recommend this complex to my friends.
If you want an apartment go to Christina she is an amazing rep! You need to see her she is super fun and really out going. She can be a little pushy but don't mistake it for just a sale! She does everything to get you in! She is awesome!!! I love her and the apartments I have a beautiful fire place and I actually use it!