$300 rent increase is unreasonable. 1500 a month for being harassed by bums and druggies walking from my car? Sure they have a security person but never see them when stuff is going on. It's unreasonable and you would think they would want to keep residents that pay on time every month and are pretty low maintenance.
Great place to live! The grounds are well kept, the maintenance is quick to respond, and the staff is very friendly.
Driving away from Brisa after living here, is the only positive experience I had. The apartment management allows the; homeless, day labors, and drug dealers to roam free. They actually had a homeless guy live in a tent for three days by their little pond, before he left on his own. They had repainted the parking lot. They informed everybody to have their vehicle moved by 8am at the start of their section or it would be towed. But the general manager was out at 7:15am telling the tow truck driver to start towing people's vehicle way before the due time. Even though I got my company van off the tow truck at 7:25am before it was gone, there was a woman crying at 7:20am due to her car already being towed. I had my car broken into three different times. I told the general manager the first time, her advice "Don't park here". Maintenance is hysterically funny though, electrocuting themselves over a dozen times trying to replace a ballast in a parking lot light fixture. But the light had only worked for a day after that. If I wanted to renew my lease (LMFAO), rent would had gone up another $450 a month for 12 months. Madrona Ridge the company that manages the property, doesn't care in the slightest how poorly this place is being ran. I could write a book about this crapshoot. But the summary is, getting a root canal with no anesthetic is better than living here.
Me and my boyfriend lived there for 13 months and it was awful. The website might look pretty but its a far cry from reality. First of all the area isn’t so great. The apartment complex is behind a Home Depot where you see drug dealers on the corner and homeless people walking around through the parking lot at night. Get used to the sound of cop cars and tow trucks. There have been a couple of times when our cars were broken into. Speaking of parking lots you can forget owning two cars because the parking situation is ridiculous. I know other people have complained about it in their reviews but imagine this; coming home at night after a long day at work…theres no parking on the premises. So you have to park at the Home Depot across the street and walk past all the previously mentioned sketchy people and pray that your car isn’t towed or broken into again. Thankfully my boyfriend wouldn’t even think about letting me walk alone at night in that area. The bathrooms are covered in this pink mold and when we first moved in the toilet wasn’t even cleaned. Then there is the matter of the “wood” floors in the kitchen, the dirty porch, and the management...I have never been treated like this by apartment management. Some of the other employees were nice and friendly. The general manager was impossible. I wouldn't be surprised if we are not the first ones to complain about her. My interactions with her always made me feel like she was looking down on me. It was as if she was deliberately trying to make our move out difficult. Absolutely ridiculous that we had to go through all this stress. We didn’t even bother trying to get the deposit back. Please put your money into a place where the management actually cares about people. And if you don’t care about how management treats you at least think about a nicer area thats a bit safer. What’s really sad is that I read the terrible reviews for this place but decided to give it a chance….Bad idea.
HATE HATE HATE HATE HATE IT! DO NOT MOVE HERE !!! NOTHING EVER GETS DONE WHEN YOU ASK FOR IT THEY HAVE OVER CHARGED RENT MULTIPLE TIMES AWFUL COMPANY VERY POORLY RAN ABSOLUTELY NO PARKING APARTMENT WAS BROKEN INTO TOOK 3 DAYS TO CHANGE LOCK... ALSO SENT TO COLLECTIONS FOR CLEANING FEES AND WAS NEVER NOTIFIED WOULD NEVER NEVER NEVER RECOMMEND ANY ONE TO LIVE THERE!! STAFF ARE SO RUDE AND UNHELPFUL DONT EXPECT ANYTHING BUT THE WORST HERE