Transient complex with people moving in/out constantly & police here routinely. Interior walls are plaster vs. sheetrock, so you see every imperfection, nail hole, & leak repaired over a 40-year period. Re-glazed outdated cheap kitchen countertops & dirty old bathtubs, require repainting less than 1-year. Water shutoff multiple times per month. Loud-mouthed tenants & unruly children run along the catwalk as if this were a rundown motel. Trash piled a mile high in dumpsters & strewed throughout the grounds. Dark property, because they refuse to replace a simple light bulb & mgmt. does not keep track of requests. Multiple vehicle & carport storage thefts. Landscaping only maintained near their office for show & areas visible by golf cart. Laundry rooms habitually deplorable with broken equipment & cockroaches. Large staff turnover. They will rent to anyone, which only creates constant police activity.
Don't listen to the negative hype on rental websites, this place is fantastic. My neighbors are friendly, quiet and keep to themselves. Ample parking and quick responses to requests for maintenance. It seems like there's some disconnect/ poor communication at the leasing office between staff there, but other than that my renting experience has been great
I found Pacific Gardens while trying to relocate to Ventura for a new job. Overall, I’ve really enjoyed living here for the past 2 years. Management is helpful and friendly when I need them and the couple times there have been issues with the building they have fixed them within 24 hours. I think most of the building has been renovated because I haven’t heard of any problems in the past 6 months or so. The unit I got was remodeled with really nice hardwood floors and much bigger than some of the other units I looked at in the area to rent. Very safe neighborhood and I can walk to the supermarket whenever I run out of something. I would rent here again if I wasn’t moving to Santa Barbara.
Linda and Lorena in the office are racist against caucasian americans and made that clear. We heard them making racist comments on more than one occassion and the way they treated us as compared to Hispanic-American tenants was blatantly different even while each of us were standing in the office. We had a dead rat in our walls for two weeks before they sent someone out and the stench was so terrible we could barely be home. I had to call and threaten after they lied to my wife multiple times to even get someone out there.
We had mushrooms and mold growing out of celing and again this wasn't taken care of for over a month. In that month my wife was intimidated intentionally by Lorena in her tone of voice and words and the ofice perpetually lied to us with statements such as "we will have someone out there tomorrow." When the time came to go in and directly and professionally confront these two women after that month, we walked in and the manager (Linda Van Vliet) screamed over the top of everything we attempted to say professionally and calmly, and then proceeded to charge my wife as well. We eventually yelled back and walked out. Linda actually had the nerve to contact the police about us after she was the one that intimiated, attempted assualt, screamed over the top of everything we said, etc. We gave no option but to get us out of our lease early, which they acommodated. Now we are in the process of beginning a lawsuit for rent damages. We will be sueing for every month we lived there. Lastly, we will be filing intimidation criminal charges against Linda for her conduct. This is in the hopes she gets fired, which is long overdue. This is the most unprofessional, racist, and infuriating staff I have ever come across in the United States of America. Lorena and Linda are not only horrendous at their jobs and theives with utilities etc., but they are extermely rude, nasty, dishonest, and terrible people at their core.
Not only should you avoid this place, I would make it a point to let everyone know to absolutely never consider this place if you hear ANYONE mention it. The worst experience literally of my life, and I spent a few years homeless. I am proud to say that we are taking legal action on behalf of everyone who has had to tolerate this painfully ignorant staff.
The new management sucks a big one. They don't take care of the tenants they have. They just want to fill in the vacancies. They think that 1 maintenance man will take care of over 350 apartmants. They charge the tenents that move out stupid charges. My friend had money charged or not returned to them from there deposit to renovate for the new tenants. It took them over three months to give her 250.00 back out of a 900.00 deposit. She lives there only 2 years. And was a good tenant. She moved because of the rent increases. The manager said that she'd rather let thieves and drug dealers move in because they at least pay their bills. So they want quantity not quality. Most of the older more stable tenents have moved out because its not a family environment anymore. People beating in doors. Drug dealers down the way. And watch out for the child molesters next door. Enter at your own risk. I feel sorry for those that can't get out of there. I was there for almost ten years. Yow!!! The management (manager) is rude......... etc., etc., etc. You have been warned!!!