I lived here for a year and I would have lived longer. It was very close to work and the apartment we lived in (Bamboo) was great for the price. The management has switched a couple times which happens and there was a spell where the management was unhelpful. However, this was corrected in a short period of time. The grounds are always in great condition and I never felt unsafe leaving my bimmer in the parking lot. The apartment itself was modern to me and of course everything was basically brand new. I was straight out of college living in a hick Indiana town so it was night and day. Penn circle has a lot of merits but like every most other places it has it's faults. The windows are pretty awful as are the hardwood floors when it comes to sound. I'm not the norm though. I have top notch hearing and consider myself an audiophile. I had a fat neckbeard below me who would open his window in below freezing weather. While his window open and mine closed I could make out conversations that were going on down below while trying to sleep. I could also hear his music during the morning through the hardwood floor (who the hell blares music on a workday morning?). The fire pit was another issue when it came to sound. Living in an affluent apartment you have a lot of rich kids who don't work and live off mommy and daddy. During the summer months they tend to stay outside around the fire pit. This lasts until midnight sometimes unless someone calls the police on them for being to loud which actually happened. Like I said before, I have great hearing. People who have average to sub optimal hearing won't even notice these issues. Overall I would have stayed another year at Penn Circle if not for living in a house.
Penn Circle was an amazing place to live prior to the new management company taking over. The grounds are no longer kept and maintenance is practically non exist. It's advertised as a "non-smoking" community but there are piles of cigarette butts on display for everyone to see on a tenants patio in the main building. If you don't mind having your privacy breached by the property manager and dodging pet feces on your daily walk you will love it here!! You will love living in the "green/eco friendly" community that now uses Styrofoam Cups for coffee!!
Don't let the granite countertops lure you in - they're about the only decent part of this complex. The appliances are inefficient, the cabinetry is clearly factory rejects or 'seconds,' and the new management is as impersonal as they come. The property was recently acquired, and the entire staff, including maintenance, was replaced. They seem completely overwhelmed, and it's hit and miss when you'll actually find someone in the office. I've lived here 4 months, and have had to change the "pay to" on my check 3 times already. And yes, I said "check." To avoid paying yet another added fee for the convenience of paying online, you have to pay with a paper check. Very unstable and volatile property. If you do choose to live here, ask about the "hidden costs" like trash, administrative fees, more trash, and different administrative fees. Water, sewer, and trash bills are random and unsupported, payable to yet another management company. Parking lot lighting is non-existent, and over a dozen cars were broken into one evening. Upon arrival in my 1-year old space, I informed the management of pet urine stains and paint spatters, as well as water damage on the balcony, and they simply said, "thanks, we'll add that to your file." On the pro side, there is plenty of shopping and restaurants within walking distance. Please, do yourself a favor and pass on this place.
Absolutely HORRIBLE!! If I had a choice I would pick 0 stars! Stay away from Penn Circle!!! I have lived here since September 2013. The management was really nice and helped you with whatever you needed. We had really loud neighbors who would play really loud music. The management allowed us to move to another apartment that we liked better. Then this year Penn Circle Apartments was bought out...like 2 times! Management is worse than ever. Cindy is a grumpy person who has no social skills. The staff changes 20 times a month and they are never in the office. The office doors are always closed even if someone is in their office. The apartments were built quick so you can hear your next door neighbors. I can clearly hear the conversation of the girl next door. Also, we have mildew by our windows because they are cheap and the apartment wasn't built correct. We have brought this to managements attention several times and it has not been fixed. We aren't the only ones who have experienced this, maintenance told us! When we moved out of our first apartment we did not have to do anything. All we had to do was clean it up a little bit. Now we are required to professionally clean the carpet. This was not in the lease I originally signed. This is just one policy they are trying to enforce that I never agreed to. They are trying to get out of paying for it themselves. When we originally moved in the apartments, there were 3 different break ins. Recently there were several cars that were broken in to. When asked my management about the security they said the only security they have is in the leasing office. THERE IS NO SECURITY HERE WHAT-SO-EVER! In conclusion, stay away!
When I moved here in July 2014, this property was managed by Gene B. Glick. it has since changed hands twice. This review is based on the current property management. Pros: 1. Location. It is convenient to almost everything I need. 2. Parking. There are plenty of available spaces, now that the exterior brick repair has been completed. 3. Snow removal. The entire parking lot was cleared and salted almost immediately after the most recent snow storm. Cons: 1. Staff. I echo the sentiments of some of the other reviewers. The new staff is rude and impersonal. They act as though they are too busy to deal with resident's problems. The staff also seems to change almost weekly. 2. Maintenance. The competent maintenance staff disappeared along with Glick management. Furnace filters have not been changed in over six months (I've been changing my own.) Almost half of the parking lot lights are dark, and have been for nearly three weeks. Many of the apartments have water damage around exterior doors and windows, which was supposed to have been taken care of when the exterior brick was repaired last summer. 3. Paper notices. They are everywhere. Stuck to the building entrances, jammed into your apartment door, and stuffed in your mailbox. Most of them are to inform residents of yet another change in management. 4. Online bill pay. Convenience fees for using the online bill pay system? No thanks, I'll write an old fashioned check and hand deliver it.... Well, I would if the office were ever open. 5. Office hours. What are they exactly? Almost every time I visit the leasing office to pay a bill or pick up a package, the front door is locked and the offices are empty. It seems like they shut down at around 4:30 PM now, which makes it hard for an employed person to ever speak to a staff member. 6. Trash. Non-residents frequently dump junk furniture and trash at the Penn Circle trash compactor. Currently, the compactor is overflowing with garbage spilling into the parking lot. A dirty mattress has also been shoved into the recycling area. I witness this frequently, and have brought it to the attention of the management, but they seemed indifferent. 7. Dog poop. This one is on the lazy pet owners. There is dog poop just about everywhere that isn't paved. Don't walk in the grass! 8. Building quality. My last gripe. In true Glick fashion, these apartments were built cheap. The windows are especially shoddy - single pane glass with cheap plastic frames. They rattle badly, and love condensation. The cabinets and flooring are also bargain bin specials. The appliances are bottom shelf with a trendy black finish that is impossible to keep clean. Conclusion: Don't waste any time considering Penn Circle apartments for your next home.