Okay, we moved here July 2015. Spoke to 3 different ppl, got different answers, so many excuses but still moved in bc my sister lived here and recommended it and we had just moved to Texas and needed our own spot ASAP. Also at the time reviews were great. Now, what they say is true. It's not horrible but it can definately be better. Management is full of crap. They are lazy, staff changes every few months, nothing gets noted. Maintenance is a serious joke, it took 4 months to get my microwave replaced, they broke my flat iron when they came to fix the bathroom pipes. They have come into my house 4 times to look at an order i placed on November 2015. They say they are gonna come back and fix it but never do. Parking is not assigned so ppl take your parking especially visitors. Visitor parking was randomly selected, retarded!!! The gym has been closed for almost a year now. The pools are not kept up. Leaves all in the pool, they are so lazy they just keep it closed. The pools are so small anyway. The grounds aren't that bad but the trash by me is ALWAYS OVERFLOWING. People don't know how to throw their trash away, there will be trails of trash in your front lawn to the trashcan, from the trashcan all over the street, its disgusting. I live in the newer model so walls are paper thin. If your yelling normally, i can hear you. I can even hear children laughing. No live roaches, pest control is good. The roaches that i do see are already dead, or dying. The gates are ALWAYS open. If its not the entrance its the exit and that goes for both gates front and back. For the amount we pay, i expect better. Older residents complain about the new residents and i don't blame them. So again, we dont plan on renewing our lease and my sister already moved out. Mainly bc management is lazy. And they will try to make up charges to steal your money bc they tried that with us, but i wasn't having it. If you still plan to move here i recommend you get everything written on paper and signed with printed name. Don't feel foolish for asking bc if you don't get it written down it will come back to bite you. Also, keep your money order stubs and the monthly bill you receive in the mail for rent and water, they don't have copies. As long as you cover your ass you can avoid the made up stories and lies.
I have been here since June, 2013. New management came in January, 2015 and they are the worst that I have ever seen. The workers are lazy. Trash everywhere. The office people do not know what they are doing and this may be because they change people every two months. Maintenance requests take forever. I literally have to go to the office almost in a rage to get anything done. You can't pay your rent online. You have to go to the bank, get a money order and put it in the slot. Really? Its 2016!! I love my space but not the management. I WANT THE OLD MANAGEMENT BACK!!
I have been here for 5 months, and it has been the worst living experience ever. The management is terrible, and they keep up with NOTHING. Every other week I have to call to ask why I have no hot water, why my dishwasher won't work, the disposal works when it's in a good mood, the blinds fall out when the wind blows, my fridge will over freeze itself (meaning we would have to unplug the fridge and defrost before we can use it every 3 days), and my heater doesn't work. I have called multiple times to report all of this, and Tina i believe her name was said that they do not have a maintenance team, that in order for me to get any assistance that they would have to borrow men from another property. You would think for the amount that they charge each month for rent, that you would be able to take a warm shower when there is 40degree weather outside. But hey! I guess I should just become a popsicle. They are very nice when you come to sign your lease, BUT ALL HELL BREAKS LOOSE WHEN YOU NEED HELP. Do yourself a favor, stay away from this complex.
Property Management Changing all the time, rude, irresponsible. The gate is always broken, they're making the tenants pay for a gym thats a joke not to mention is been closed for nearly a year. Regret Leasing Here!
I've been living at Sugar Ridge Apartment for two years and a new management came in January of 2015. It was downhill from there. The place is disgusting, trash everywhere, destroyed property - gym, pool and entrance gates on both side of the property. Not to mention the office people are completely unresponsive. If you want maintenance, you can expect no response from there. When they do respond, the job is not done properly. The property is losing great tenants, on my side of the building there are 5 vacant units out of 20. Long time tenants left and now we deal with new ghetto tenants. What do you expect with ghetto management? You get ghetto tenants. I cannot wait to get out of here. By the way, safety wise....I am terrified to walk my dog at night now...EVEN during the day because of questionable people hanging outside units and the pool.