I've lived here for nearly a year and Arcadia Townhomes meets my needs. The rent is reasonable, the unit has decent amenities and is pretty soundproof from road and air traffic. The neighbors are a diverse bunch of people and friendly. I recently had 16 large boxes delivered to the office and found the staff quite helpful and accommodating, although I am sure it was a nuisance for them because of the sheer volume of boxes. We pay our lease payments on time and find the office staff professional and quick to meet our needs. I have not had the negative experiences with the office or maintenance staff as mentioned in other comments. Perhaps these were made by competitors. The apartments located on either side of Arcadia are in a state of disrepair and not really comparable to this location. I may lease for another year or look elsewhere depending on my need however Arcadia is certainly a good experience so far. Best, Lloyd
This community has undergone several changes in management and the current team is not responsive at all. They have done some good things, such as builiding a cute dog park and having a community breakfast, but the office staff is rude, condesending and does not respond to tenant concerns, letters, voicemail messages. The type of new tenants moving in has changed so now the new families are large, loud, rude and disruptive. My new next door neigbors are the most inconsiderate, loud and annoying neighbors I have ever had and the front office does nothing about it and does not even return my calls. I will say that the maintenance staff, especially Rodney, are amazing. It is the office staff who have real problems and between them and my new neighbors, I am leaving this community after almost 2 years. I am single and lived alone, very quiet and paid a considerable amount to live here and they are losing an excellent tenant.
Looks can be deceiving. ..Arcadia Townhomes look good but upon opening the doors you realize something different. The new management has horrible customer service and my unit was unclean apon move in. They promised professional cleaning and 1st month rent free, 5 months have past and I have yet to see the professional cleaner. My garage has been broken into, my truck has been broken into 4 times, and my car just got stolen last night. To say the least this place is very unsafe. I wouldn't dare raise a family here. No security and no ownership from management, but hey, they do have great landscapers! (Arcadia really doesn't deserve a star at all.)
Arcadia Townhomes are nice looking over priced and not willing to work with people.. The management uses loop holes and under handed means to gouge more money out of people. They never even fixed our problems with our home that we reported 3-4 times. I would suggest looking elsewhere for a friendly atmosphere.
Awful customer service in the office here....who is running this place??? They often loose packages, blame it on the mail carriers/residents/anyone but themselves and are downright rude. I get the feeling that they all hate their jobs and are attempting to push everyone into abandoning the complex. Best to look elsewhere, unless you want a garage, and then you're screwed.