Horrible horrible place. You move in, you pay for everything that needs to be fixed. Light out from last owner, you pay for the light bulb. Leak in bathroom, kitchen, squeak on faucets, and things not working right, they say it normal and no need for apartment to fix; but if you want fix, you have to pay for it. They don't fix nothing. Want money for cheap things that they put inside apartment that go wrong because they were cheap. Then they raise rent every year. Rent pay go up every year, I promise you. They take money, but no fix nothing. Community workout machines, TV, etc. no work correctly. Dangerous to use workout machine because not working right. You tell them, they say, "What are you going to do about it?" Then they lock community room when it is supposed to be open so no one can use when you pay rent to be able to use it. No move in!
NO RESIDENT/CUSTOMER SERVICE. I completely agree with A's review and conclusion that you should not rent here. On average, it takes them about four months to resolve anything that needs to be fixed in your apartment. They will tell you that they will fix it, contact you, etc., but trust me, they are all lies. They will have forgotten about your request to fix the problem, not contact you, or pretty much do anything that they say that they will do. Although it takes them months to fix the issues in your apartment, if they want something from you, they want you to comply immediately. I’ve been told by Kim Walker, the manager, to do something that she had requested that same minute “NOW!” Notices have also been sent on the same day that they will want you to have accomplished the task by, otherwise there will be consequences for you for not complying that same day. So if you were working that day, you would be screwed because you wouldn't be home to have received the notice and comply to it by 5:00 P.M. If you don't want a bunch of eviction notices on your rent record, go elsewhere. Like I said, because most of their "notices" are not really notices due to the lack of advance timing, you will most likely get an eviction notice the day after you receive the "notice" because you were at work. As far as safety is concern, there have been days where multiple cars have been broken into the same day. Car windows have been broken, things stolen from them, and so forth. Currently, apartments are being broken into. Items placed near your door are also being stolen. When you report this to the office, they really could care less. They will not help you try to find any of the stolen goods by any means at all. This makes their selling points of having cameras, security card, community centers and other stuff useless when they don’t really use those things to their full potential. If you are expecting an apartment building that has any type of customer service, you won’t get it here. They don’t care about you. They do what they want, when they want, and you must comply at their requests. In essence, you start feeling like you are working for this company instead of being a client of it.