This is an amazing community! It is beautiful, well-maintained, and easy to navigate once you learn the layout.Every amenity is well located and extremely well kept. The office staff are always will to help and are almost always available during posted office hours. They are some of the friendliest people I have ever interacted with regarding leasing offices. If you need something, have a question, or are just stopping by they are all happy to drop what they are doing to talk to you. The maintenance staff are fast and efficient, they are always willing to some check something out for you. They are serious about on-call emergencies by going above and beyond to make sure residents are safe and comfortable. We have a cat, and compared to other complexes in the area, any fees are completely normal and very reasonable. This goes for the rest of the fees/rent in the area. This is a very nice complex with some amazing amenities. I have seen some residence of other nearby complexes try to use our amenities because they are not offered at their complex, but management always makes sure they are not let in. This says a lot about how much they care about residents and how well they personally get to know you (with the added bonus of security). I am not sure what some of the other negative reviews are talking about because almost all of the negative point brought up seem to be either false or not the fault of management. (I have seen bikes unlocked... so when it is stolen, because they left it out unlocked, don't blame management). The entire building is access controlled, including the garage. I know that the staff regularly checks the video surveillance footage as well, they are really on top of safety.
I'm writing about my horrible experience at Halstead Dulles. Although it's in a good location but management is really irresponsible. During my stay at Halstead Dulles, I faced so many problems. 1. The house got flooded two times which damaged my property ( Yes insurance covered but I paid $500 ), waist my time for several weeks and make my place unlivable. 2. Dishwasher was broken the whole time ( I reported several times and it never get fixed) 3. My bike got stolen while it was locked in the garage that needed to be secured by Halstead Dulles. ( It was $800 bike ) 4. Several Fire Alarm which led to many sleepless night. Those are not what bothered me but the fact is that the response I got from management was really bad. they were very aggressive and every time I try to talk to them they try to avoid having conversation. They refund my $500 deductible and when I mentioned that somebody stole my bike she didn't do any action regarding it. I lived in Bozzuto community before and it was a great experience before the last one. I highly recommend avoiding Halstead Dulles !
Sweet apartments with security and close proximity to lots of food and shopping. Friends live here, not me.
Awful! It amazes me how they can lure you in so easily and then once the lease is signed you are screwed! It is like living in a maze here! everything is built in a way you have to walk up and down the stairs for like 15 minutes before you get out of the building. The only one parking spot you have is not even on the same floor you move to, so going shopping is the worst nightmare. The place we moved to was completely different then the one we saw and what they told us it would be! We had to pay an extra 2 hours for the movers because of how far it is, even though they said "it is so close". The lied about several things moving in and now we are stuck. I Think the reason people don't move out is due to the huge inconvenience and money costs. Service is horrible, the manager and staff basically said it was our fault for not asking right questions and claimed we should have known! Extremely rude. We were lost trying to find apartment and then the storage we had to last minute rent out, they couldn't seem bothered to help once we were tied to the lease They are so tight they even charge you for coffee at the reception lol. Pet fees, they are one of the highest places that charge and we were told they were building a dog park. Of course we found out it wasn't true and so we are stuck to have to walk 15 minutes to reach the nearest "dog friendly area" which is cement only. Its a place where they dedicate to charge high and deliver nothing. Besides it being completely not pet friendly, they don't even have a park for children. Gym is usually full and the pool is tiny and worst part is they do not open till 12 pm! They charge you for trash and you have to walk super far to bin it so there is another scam! We so regret moving here. There are so many better place than this, this has become a nightmare!