I've lived here one year and recently renewed my lease. I've never seen a rat, a roach, hear any noise from my neighbors or anyone else. Any basic maintenance was handled with great customer service and timely. The management has been nothing but friendly and helpful to me when I've needed them and I have seen security walk the premises and garage on multiple occasions so I feel safe. Great location and great apartments.
Apparently this location had a tough start in years past judging older reviews... but this property is wonderful and the management group, support staff, and maintenence team alike all serve their tenants quickly and accountably. No bugs, no problems, no noise complaints. We are enjoying our year here while waiting for a permanent home and couldn't be happier.
Like a few others before the one stars, we've been here approximately 2 months. Marcus and the rest of the management have been fantastic. There have been a few hiccups, as every apartment also has, but they were quickly resolved. We were treated with compassion and concern during these hiccups as well. Maintnence is friendly, and polite. We feel safe with them in our apartment, and love to chat with them when we can. I'd highly recommend this place if you are looking for an upper class apartment complex, in the heart of a developing location with great nightlife and local food joints nearby
I just got water damage from broken pipeline. Now I am fighting with their lawyer protecting my right as a tenant. Their contractor messed up my unit and sprayed chemicals for mildew all of places without any cover or protection. I have 2 little girls and one has atopic skin disease. I noticed not to do any work without my permission, but they just moved forward. I asked them just helping me out for moving my belongings. I tried to keep my right, but they just let me know their attorney's number. They had a duty to take actions to protect my property prior to starting any demolition and repairs and their failure to do so would be negligence on their part. Never Never Never imagine you stay here.
this is the second year i have lived here. if i wasn't too lazy to move after the first year, i would not be living here as an angry resident. where do i start? it, literally, happen 5 mins ago, i received to vacate notice for tomorrow Aug 21 but i signed my contract until September 17th. they insist a new tenet is moving in aug 24th but im welcomed to stay til September 17th. why would it be a problem from begin with? and the following question was..well do you have a place to move out to? how do margo, the manager, have the audacity to ask such question. i was so furious by the end of the conversation. Attitude of their staff is horrible. at times, i just want to tell them please drop the attitude...you are not working in River Oaks' area. management cant get their ---- together. when a manager, Margo, cant demonstrate an excellency of leadership skills, how can you lead rest of the team? Roaches....TOO MANY OF THEM! if you ever want to have grill and chill....forget it about it. none of the BBQ pit works! leaks gas all the time. break-ins had happened at least 5 times last year and gates are broken all the time. noises...you can hear your neighbor vacuum/laundry/flick light switches Parking...i work late. come home about 11 o'clock or so...forget it. no parking near sight. don't let its cover fool you! it may demonstrate its luxury but the reality its far from it. you don't have to take my bias words. you are more then welcome to spend $12,000, like i did, a year to live to find out the truth for yourself.