Bait and switch. They show you a nice model on a nice block, and it appears that you are far enough east to be out of the lower socioeconomic area. Then when they give you your keys, you find out that they have an entirely different branch of the complex, about a block west of WIlliamsburg (1200 block of Harding, you can look it up on Google Maps). Well, this block looks nothing like what they show you. I addressed my concern with this and asked about crime rates prior to moving in, and the manager Terri assured me that crime is actually better on Harding than on Williamsburg. I reluctantly moved in. As I was moving in my stuff, but not yet staying in the new place, I found out our garage door had a malfunction that caused it to open randomly. This resulted in one of my bicycles being stolen, before I was even staying in my new place. This was in July. It is now September and they refuse to fix the garage door, so essentially we can't use it. After the theft, which required me to file a burglary report with the Wichita Police Department, we requested to be moved to Williamsburg where we were shown initially. They were happy to move us, as long as we paid hundreds of dollars in penalties. We have random people banging on our door at 3am asking for rides, because they are "high". Also, I had to fix my toilet and my dishwasher myself, because I was told either that maintenance couldn't make it out for several days (toilet), or that they flat out cannot fix it (dishwasher) and that they would not replace the broken dishwasher. This management company is dishonest and legality is questionable. I am miserable in this place, it has been the worst experience I've ever had renting. Do not let them fool you into thinking you will be happy here by showing off their model. Floor plans are nice and big, yes. But not worth it. EDIT 9/21/15: I received a call from the office today, they apologized for the problems with maintenance. Apparently there was a communication breakdown and they offered to reimburse me for parts and labor, and will re-investigate the issue with the garage door as they were not aware that it was not fixed. Adding one star for the proactive phone call, and will add another once they follow through with our requests. EDIT 11/8/15: Well it's November now and haven't heard anything else about the garage door, still no fix. Also, my townhome has had a flea infestation for the past month. My roommate and I are clean and have no pets or rodents, so the only way we would have fleas is if they come in from outside or from the neighbor's. We brought this to the attention of the office and they made us wait two weeks for an exterminator. Even after the exterminator, the fleas returned. We vacuum at least once per week as per their instructions but the fleas will not go away. My legs are covered in flea bites. I'm taking back my star I gave them in September, and am counting down the days until I can move out of this place.
I will be opening up a case against these guys very soon in order to break the lease here. The management at this place was truly incredulously unscrupulous. I've dealt with some very negligent mgmt companies and apt complexes in the past, but this one takes the cake BY FAR. DO NOT do ANY business with these guys, they will SCREW YOU RAW. (1) They bait and switch, told us a much shorter lease term and showed us a different unit (a "showroom model") than which we were led to believe (some very vague and tricky sales talk by the property manager, Terri Hall). Some very significant maintenance issues in many of the units (not just our own, but many of our neighbors). This place targets those looking for lower-income housing, but hides many important details in the fine print (definitely read the 30-plus page lease they give you): you can tell these guys are scam artists that have finely perfected their craft. Most of what they manage to pull off via the terms of their lease is not legal in most states outside of KS. In any case, STAY AWAY from these guys, at all costs.
Terri Hall is dishonest and unprofessional! Warning-Stay away from parkview management. At first they are nice and fake. Once you move in, they stop caring about the tenants and she will take advantage of any and all situations.
I highly advise anyone looking for a place to rent not to rent at the Parkview Townhomes because it will make your experience of renting a place extremely distressing and costly. The parkview is mainly a bad choice because the manager Terry works there who is by the way an extremely rude, unprofessional and manipulative woman who will try her best to make you pay as much as she can for every single month (she will expose every loophole possible to her favor) and any attempts at discussing the extra sudden fees she reacts to in a very defensive and rude way. The house its-self was given to us in a bad condition and everything in it was old and most things broke down multiple times during our 10 month stay and the management were very untimely and ignorant about maintenance requests. IF YOU WANT TO HAVE A PEACEFUL, AFFORDABLE AND ENJOYABLE STAY, DO NOT LIVE AT THE PARKVIEW TOWNHOMES BECAUSE THEY CANNOT PROVIDE YOU ANY OF THOSE THINGS.
Moving in was a great deal! $100.00 to move in sounds great; until I can finally move in a few days. I have never had issues renting or paying rent. Landlords have always worked with me as I get paid every 1st & 15th of the month. Unfortunately the 1st sometimes falls on a weekend. I understand late fees but "reversal of concessions" is a joke. So on top of the late fees $50 & $5 per day you pay $185.00 additional!! Thats more than $235!!! Thats more than a weeks rent! Terry is understanding to a point. Owning a small business & working for a Forbes 500 company, I would never speak to my clients or partners in a condescending tone like she has to me in the past. She says she has been management for 10+ years and knows all the laws. Understandable you sign a lease and you are bound to it. However, when you are frequently stated "Per your Lease…" it makes you feel like you are a little kid. Moving soon and cannot wait to get rid of this awful management team. I will be writing a strongly worded letter to the management company regarding her conduct. A few of our neighbors that have recently moved in are not happy & I do not blame them.