Goods: Clean, quiet, neighbors are friendly, convenient location by grocery stores, gym, etc... and out of the 3 office staff, there's only ONE rude person! Bads: That one rude staff in the office is very low-class. Aside from that, neither the delivery person OR any office personnel will let you know that mail has been delivered for you. I came looking for one of my packages and the rude one tried to lie to me, saying "they don't deliver packages here." I later found out that SHE was the one who signed for it. I ordered something else a few days later and again, no one told me that the mail was in the office. No notes in the mailbox, no voicemail from any office staff.. One star. I don't appreciate that the staff was rude with her tone and tried to lie to me about receiving my package (it was my internet kit). The only logic that I can make out of keeping a resident's package is to hope the resident doesn't come to get it so that you can keep it for yourself. If you order a lot of stuff, you can't trust these people to give it to you. They lie about other stuff too. If you move here, you'll see.
THE WORST APARTMENTS EVEEEERR! !!!! ROACHES EVERYWHERE! !!! IN YOUR COFFEE IN THE DISHWASHER! !!! ON YOUR BED !!! CLAUDIA IS THE RUDEST PERSON IN THE OFFICE! !!! THEY OVERCHARGE FOR SERVICES, WATER AND FEES, AND IF YOU HAVE A PET THEY WILL COLECCT THE FEE $400 NO REFUNDABLE AND THEN THEY'LL TELL YOU THAT YOUR PET IS TO LARGE OR IS THAT BREED IS NOT ALOUD, YOU HAVE 24 HRS. TO TAKE IT OUT, THEY'LL MAKE CHARGES UP WITH LIES ABOUT YOU NOT PICKING UP AFTER YOUR PET, EXPECT TO PAY A LARGE ELECTRIC BILL, THE COLD AIR GOES OUT EVERYWHERE AND YOUR APARTMENT ALWAYS WILL BE HOT OR COLD, NO PARKING SPACES, THE UNITS ARE OLD, THE APPLIANCES ARE SUPER OLD, BUT THE WORST IS THE PEOPLE WORKING IN THE OFFICE, THEY ARE INCOMPETENT, IGNORANT, RUDE, DISRESPECTFUL, UNPROFESSIONAL, UNSKILLED, AND STUPID !!! THE ONLY GOOD THING YOU'LL LOVE IS THE LOCATION !!!!
Natasha is the rudest person ever, where do I begin. For one she will add and makeup outrageous fees that she wont tell you about until last min when rent is due and wont let you make partial payments and will deny money orders when you do try. Secondly she will wrongly evict you which is what I am dealing with right now, you will have cops kicking your door down early in the morning with guns and flashlight pointed in your face and thats what i was woken up to this morning. I have lost all my furniture that the maintenance staff threw in the garbage and other people stole including all of my clothes and personal belongings. I was forced to give up my pets that i have had for 6 years because I moved here alone and had no one that they could go to. Natasha apparently is F***** the constable over precinct 5 because he bows to her every command, she has no kind of remorse or any sort of conscience. She favors only people she likes and if your a snitch she will give you so much off your rent for getting in peoples business.
Lots of issues once i moved in, the apartments are falling apart. Rent is okk but it increases every year. Parking is an issue especially after 8pm. I have a lot of plumbing problems in my apartment (water leaks). The maintenance is fast but, who wants to be calling maintenance every month or so. I will be moving out once my lease gets over.
This apartment complex Is very quite and the neighbors are very friendly. Only concern I have is the management is not very customer friendly and needs customer service training. Roaches we a serious issue we bombed 20 times.