I've lived here 5 years and I like it here. Grounds are well maintained, it's a pet - friendly community, and maintenance always responds promptly.
I have lived at Renaissance for 2 years now. I absolutely love it! The maintanence is very prompt and the office staff is always pleasant to deal with. The community is very well taken care of and my neighbors are excellent. I love it here and would reccomend it to anyone looking for a beautiful and friendly community!
I lived here for two years. The first year under the management was great. By the time my second year there was coming up I renewed. A week later the management team changed. Under the advice of new management (manager name was Crystal,) I would submit maintenance requests stating that I needed simple things fixed like the drain popper or the toilet not working. I wouldn't get any replies at all and had to actually go into the office and physically write out what I needed done. Upon moving out, I was not informed, contacted or called in any way and am receiving a bill for fraudulent charges in which I did not incur, which were likely met for someone else. They refuse to drop these charges and have sent my information to a credit bureau. The fact that anyone is having to go through what I am is piss-poor customer service. Stay away from this place, their deals are too good to be true.
I been here for 12 yrs go figure. They have had several management companies. Some good some not. No complaints. However it's Time to move on. This will be my last lease. Time for a house.
I would definately NOT recommend this complex. They lure you in with promotionals and specials and then decide to charge you when you move out. For example, they have no security deposit when you move in, but when you move out they charge you for bogus utilities and cleanings instead of refunding your deposit that didn't exist initially. So the bottom line is that instead of following proper protocol as most places do, they scam you out of your money. I didn't have a problem with this place up to this point, but I had neighbors that had additional complaints of infestations of insects in the complex as well. I would recommend many other options before considering this one.