I live in one of the newer buildings and it is actually pretty nice, though a little expensive. Yes, we have the normal apartment smells and sounds, but you should expect that in an apartment. The walls and doors cannot be perfectly sound proof. We have lived in apartments a lot worse than this! We even have a washer and dryer in our apartment in a good sized laundry room. There are not very many places you can find that! Sometimes it is hard to reach someone in the office by phone and occasionally by walking in, but they are usually friendly when you speak with them. I can't speak on the older buildings, but the one we live in is well cared for and maintenance is usually on top of things.
I wish I had nice things to say about this company however I don't. Management is a revolving door, in the last 2.5 years I have lived here, they have gone through so many managers. The staff is not on the same page as management. While moving out I had to terminate my lease because I was transferred out of state for my job. I was told by Jessica that they would just take the $300 early termination fee out of my damage deposit, this apparently isn't true and I have gotten threatening letters from management. I wasn't even in town when I received these letters as I am already transferred out of state. They have taken an application on my apartment already, even with me not giving them the $300 or singing my move out forms. But when I call they said they didn't take an application, they lie a lot. Who would want to live where the management can't be truthful. I am scared that they will lie about something when I move out just to keep my damage deposit, that is the ethics they work with at this place. DON'T MOVE HERE. Even people in my building that I spoken to are ready to leave because of the poor conditions of the building, management, dog crap all over the volleyball courts, taking the hose away in the basement to wash your car because of the poor plumbing issues, the bathroom plumbing is horrible, whoever is supposed to clean the building is a huge slacker, its always a mess, and smells really bad. Kids run up and down the halls for fun, even in the summer, the walls are paper thin and you can hear everything your neighbor do. The staff will also gossip about you and others while tenants are in the office. RUDE.... If there was an option for no stars, that is what this place would get.
Walls were paper thin and every thing was out dated. The worst was the management, I would talk to one person then would get a call from another telling me something different. Don't plan on getting your security deposit back they over charge for every little thing. Overall experience was terrible.
"Great location, nice property, friendly staff." Was from one of the staff. They lose track of your papers. The building is outdated. There is a bug problem. Maintenance takes weeks to finish something and track dirt through your apartment. I had to shower in the pool building for almost a week as there was a "leak" somewhere and the resident below me had their bathroom ceiling caving down on them. They never found the leak. I had to, and where it was leaking from so I could take a shower my overpriced apartment. The other residents vandalize the area. Buttons are colored on in the elevators, rugs go missing, lights get smashed. There's always trash laying around. Stains on most of the carpets. They show their best apartment and then stick you in one that has serious issues, most of which you don't find out about until you lived there a couple months. The staff uses a lot of profanity when just out of earshot then glares at you if you seem to notice. The older housekeepers get angry and fling mud on cars during the summer when they're told to clean things. They have no method for assistance when one of the neighbors is screaming their head off at their partner and slamming walls until 3am. They rarely answer the phone. The air conditioners start with mold in them, you are required to clean them out. There's always dog crap in the yard. Parking lot snow removal is poorly planned and sometimes you're locked behind a mountain of snow right before you have to go to work. The electricity has issues, to which I have lost 3 devices and had to purchase an 80$ surge protector for any outlet I have expensive devices using. They just recently added new washing and drying machines, which are smaller, but hiked the price .25 Very unprofessional and ill maintained apartments.
Nasty and dirty. Terrible management. Completely unprofessional. Disrespectful, hard to work with about anything. Takes forever for repairs if they get done at all and good luck asking cause you'll just get an eye roll from management. I would NEVER recommend renting here.