Worst apartment I have ever lived in. I was accepted through late enrollment at a local art school and I had to find an apartment on short notice. I chose a 1 bedroom apartment on the bottom floor of Fitz on 14th. Big mistake. On day 1 I had bugs of all different shapes and sizes including HUGE SPIDERS dangling in the bathroom. The electricity in the apartment was wired incorrectly. Someone replaced the light switch with the garbage disposal (shocks guests every single time.) 1/3 of the outlets in the apartment do not work. I let them know every week for four weeks and then every month after that. Their solution was to reimburse me a couple of dollars a month 5 months later: unacceptable. These people entered my apartment 3 times and fixed nothing; to this day I have no idea what they did in my apartment. The toilet does not work properly, dramatically increasing the cost of plumbing/sewer. The apartment is not level, it is bumpy and unstable as if built on a hill. All my appliances lean to one side. The paint is disgusting and it looks like it was slopped together by an alcoholic maintenance man with vision impairment. They promise that wifi comes with the apartment. This is a LIE and it is not in the lease so do not expect to stream any kind of tutorials, videos, homework, or anything other than a basic web page because it will NOT load for you. They say they provide laundry but it is incredibly busy, smells rancorous, breaks down and floods the entire basement floor, and takes them longer than a week to fix ANYTHING, even public doors in and out of the building. They do not communicate through email even though they take as much contact info from you as possible. They just leave a note on your door SOMETIMES. This month I paid $1,200.00. Why? Because they charged a $75 late fee for an illegal raise in $15 on rent last month. NO ONE TOLD ME. Current residents: If you are having problem with Fitz stealing from you, the only way to avoid these shenanigans is online auto-pay but PRINT OUT your own receipt manually, because as you know they play around with the ledger. Fitz took advantage of me because I had to move on such short notice, but it has become clear that this neighborhood is not NICE or SAFE. My neighbor threatened to kill me. So I'm going to take out my rage on Fitz in SMALL CLAIMS COURT. Avoid the gang violence, death threats, slimy management, and trashed rooms. STAY AWAY! Seriously.
THE HOT WATER NEVER WORKS. We are charged about $45.00 a month for a service that is barley provided. You have to shower quickly because if you do have hot water it will only last for a few minutes before turning ice cold. We have woken up to not having any water for a whole day, without warning or explanation. I've complained about this and they said they we're fixing this issue. A month later, there hasn't been any hot water since YESTERDAY MORNING as I write this review. Also charge a hefty gas fee monthly, but everything in the apartment is ran off electricity. You'll pay an additional $100+ in utilities a month for utilities you don't utilities or doesn't work properly.