I rate this place "no stars". It is a dump run by a leasing office full of double standard people who don't care about the people who live there. The units are full of black mold due to tree roots breaking up the foundation, bed bugs, fleas, the units in the towers are poorly ventilated resulting in people always getting sick from super bad air quality, you constantly smell pot and crack cocaine in the units because they are connected from one to the other, smell it always in the hallways, little to no security, gang graffiti on the walls of the hallways and elevators, unenforceable permitted parking which is a joke, the police are constantly there because of DV,drugs, etc..., peoples kids running loose damaging cars, landscaping, and trashing the common areas, the list of crap is endless. This place is well below GETTO!! BEWARE***BEWARE***BEWARE*** This place is far beyond NASTY!!
If I could rate NO stars, I would - they are not interested in you as a person and/or family. They don't take responsibility for their grounds, equipment, or units. If something stops working and you have to foot a bill for, they dont care. My living room heater stopped working for almost 2 months, I've had to use the heat in my bed room and the stove to heat my apartment. They took NO responsibility for the extra cost even after being notified 3 times of the issue. Even after living with this faulty equipment that they have knowledge of, they still expect you to pay 100%. And the rent better be on-time or you can expect an eviction notice a week after the actual due date. I referred a friend to live here and her unit had roaches (i've seen them with my own eyes). While I do not have bugs in my unit, they took no responsibility or even offered to help her exterminate her home. She had to pay for an exterminator out of her own pocket and they refused to reimburse her. With a referral, the current tenant is supposed to receive a $200 Visa Gift Card - they offered her to keep it for herself instead of giving it to me as stated in the agreement - I thought that was kinda of shady. We decided to split it anyway... Even though they all seem nice and helpful during the sign up and deposit process; the Management is very cold-hearted and unreasonable once they have you in their files. You are just another person in one of their over-priced units they expect the utmost respect from, but give you NOTHING in return... BUYER BEWARE!!!!!
I've lived here over 6 months and I absolutely hate it. The walls are paper thin so you can hear every neighbors movement and snoring. Kids running around all nights of the hour security don't ever answer their phone. There is absolutely no parking available. your required to have a parking pass but they do nothing about the issue so everyone can park their and residences don't have spaces to park. I am 7 months pregnant and I have to walk about a block to my house from a parking spot which is located off property. They tagged our other car when it was parked there for less then an hour and will not tag any one else's. When this issue was brought up to the office they claimed nothing that they can do and became very disrespectful. Our neighbors car has been broken in to 2 times (in our parking lot) and management says oh that's not our property can't do anything about it. Not a good place to live