I feel generous giving one star even. The staff? Zero help at all - when I had an issue and asked for someone to contact me in regards to it, they never got back to me. The manager? Wasn't willing to work with me at all. Instead of fixing the issues the new staff just kept blaming every problem on the old staff. Instead of actually resolving the issues they just complained about everything the old management team did wrong. Again, super helpful. In general, the place is a good location and the living space is decent, but not worth how poorly the staff treats its residents. There's so many great places in Columbus that are just as nice where the staff is actually willing to work with the residents. "Under New Management" - I think they just get worse and worse as the management changes (I've been a resident for the past two management teams). When they were giving potential new residents tours of apartments, they let themselves into my apartment and were showing people around my place while I was trying to sleep in my room. I hope the people on the tour felt as awkward as I did about the whole situation. I was hesitant to move in due to the rumors about how poorly the place is run - and they all proved to be true. Cannot be more happy to be leaving this place.
I'm very glad I chose the Meridian! The staff is always friendly and any maintenance I request is completed quickly and hassle-free. The grounds are always clean and well kept and the gym, pools and parking garages make my life so much easier. The location is great too, close enough to Ohio State's campus to walk to football games with all the benefits of living in Grandview!
I moved to the Meridian in March of '15. I got a job offer in downtown Columbus and thought it would be a great location. I only got to tour a handful of apartments before having to make a decision. I was worried when I saw the myriad of negative reviews, but the office staff “assured” me that it was just from people who couldn’t handle paying the rent. I looked at a one bedroom that faced a courtyard with a pool, and expressed concern about the noise. Again, the office staff assured me that “people here aren’t roudy,” and pointed out the long list of pool rules posted at every entrance. The price was doable for me and I was pressed for time, so I took the apartment. It ended up being the worst renting experience I’ve ever had. Before I signed the lease I made some notes about things that looked off, as the leasing agent wanted me to. Surprise, not a single thing on that list ended up getting fixed the whole time I lived there. After moving in, the doorknob to the front door fell off, I noticed the dryer hose was missing, the kitchen sink leaked, the ceiling above the patio doors leaked, and the bedroom window’s locks were broken. The unit I was shown was not the unit they had available. The Meridian has advertisements everywhere describing "luxury” upgrades such as granite countertops, hardwood floors, and stainless steel appliances. In reality, my apartment had scratched laminate floors with paint stains, frayed carpet, countertops that were sprayed with a Rustoleum textured paint kit, and grey plastic appliances that I guess were supposed to look like stainless steel. It would not be uncommon to hear people blasting music and screaming at 2:00am on a weeknight. All of the balconies face a closed in courtyard, so sound is amplified. I was excited about the pool opening in May. In reality, it brought nothing but drunken college parties for 8-10 hours every weekend day until it was drained in September. The list of pool rules and pool pass requirements was never enforced. It made enjoying the pool as a resident impossible, because it was always so packed with people who didn't live there. Every morning there would be beer bottles floating in a cloudy pool, with bags of trash surrounding it. It's also worth mentioning the group that urinates next to the outdoor fireplace. In June, building 2’s fire alarm system was constantly malfunctioning. Eventually I would go to bed expecting to be woken up somewhere between 11pm and 5am, sometimes more than once per night. My partner contacted Columbus Fire and found out that it would go off multiple times while we were at work too. The new routine: my partner would go to the closet with our cat to escape the noise, and I would go downstairs to make sure there was no real fire. The office staff offered no compensation or sympathy and just kept telling us it was getting fixed. Not only was this noise unacceptable, it was extremely unsafe – fewer and fewer people evacuated each time, what if there was a real fire? We left two months before our lease was up expecting to pay through the end of the lease. However, they said if we turned in our keys they would try to rent it out as soon as they could, so we did. I found out recently that our exact apartment was not even listed as available until after our lease was up. For two months we paid for an apartment that we did not even have access to, and the office did nothing to try and rent it out for us like they said they would. Would you say this experience is worth about $1,350 per month? Because between rent and utilities, that’s what I was paying for a one bedroom apartment here. It would be much more appropriate for Meridian “Luxury” Apartments to be named “Meridian Glorified Student Housing.” It is easy to push the negative reviews aside during a tour, I’ve been there. The staff is nice but remember their job is to lease apartments, not look out for your best interests. We were so desperate to leave the Meridian that we bought a home in Upper Arlington 2 years sooner than we ever thought possible.
Most awful management company I have ever experienced. Although the office workers come off as sweet, they're very cutthroat in their policies. Unlike any apartment complex I've ever lived in there is a zero grace period on rent. I was less than 24 hours after the first of the month because I was out of town on business and didn't pay before I left a week before. Ireceived a late fee accompanied by a letter on my door on the 2nd of the month as I was on my way to the office to turn the check in to say I need to move out in 5 days or I'll be evicted. I can handle the late fee as I should have paid on the first but the eviction threat on the 2nd of the month was a little much and not the way you should treat your clients. They fabricated reasons to charge me more at checkout and I had zero way to appeal. I had my girlfriends dog in the apartment for 2 months, and paid a pet deposit. 12 months later when I moved out they told me there was a pet odor in the apartment and charged me nearly $900. The dog never once went inside and there was absolutely no smell. There excuse to get me to pay for new carpets. They provided no proof of anything. In fact there poor quality carpet developed a hole in it because fibers of the carpet kept coming out. I reported it to management twice. While they said they were going to fix it, they never did. I'm guessing that hole is why they wanted the carpet replaced so they fabricated this reason to charge me for it. Trash is left all over the streets. Rowdy college crowd partying until all hours of the night all week long. There were multiple occasions where the fire alarm was pulled by them. A group of them pulled down the light post in front of my apartment. The key fabs rarely worked to open the gates and doors. I had them replaced multiple times for them to simply not work once I tested them out. This occurred at least 4 times. Not to mention, the gated community is not really gated because they remain open 24 hours a day frequently because they gates are usually broken. If you're a rowdy college kid and want a good place to party and don't care too much about the quality of living, this is the place for you!!
Just don't. If you've already been shown the model apartment re: not the apartment you're really going to get, and have signed but not moved in, try any way you can to get out of it. They call this a "luxury" apartment. I call that false advertising. I lived there for a year (but paid for 2)and it is anything but. Painted black counters, fake wood floor, crappy balcony that can't fit 2 people. I could go on. However, the reason you should be very weary of this place is the management who run the place. I'm talking about the rude gals in the office. You'll be charged for anything and everything they can find. Your car will be towed at least once. Forget having a guest, they won't have anywhere to park. Not even on 5th avenue. You may even not have a place to park if you work past 6. I had to stay at my bf's many times because I couldn't find a single place to park, including the garages. I typically am forced to work long hours and not being able to come home is infuriating after a 12 hour day. Thank God I dated that sorry bastard. I was so excited when I actually found and bought my first house, I had just renewed my lease, but I ignorantly thought that the office would surely work with me to find another tenant or even let me make a lump sum payment to get out of it. Nope. I paid over 12,000 dollars for an apartment I didn't live in. They made very clear I would not sublease or be getting out of paying up the remainder of the entire lease. Zero empathy despite the fact that I lost my job due to health problems shortly thereafter. I am in debt up to my ears because I had to pay both my mortgage and the apartment and all those fees even though I wasn't using anything. I could cry just writing this. You've been warned.