If i could give this place no stars i would. Im a student at A&T and if not for the fact that campus was literally across the street from Sebastian i would not WOULD NOT WOULDDDDDD NOTTTTTTTTT live there. The "management" is terrible. The "staff" is terrible. Everything is just wrong. Maintaince always takes forever!! No security. The clubhouse never has working computers or printers. Oh and i was promised a gift card once i SIGNED MY LEASE AND DIDNT RECIEVE IT UNTIL A WHOLE YEAR LATER. smh. Im just currently waiting for this lease to go so i can leave!
Sebastian Village is ridiculous. I applied for the apartment and entered my potential roommate's name. The management placed me with a different roommate and apartment area. If you applied for 40 inch TV, you will not get it in a timely manner. The manager, Johnson is not professional. The complex is managed by predominately students who do not dress professional and document important information on a composition notebook. I visit a friend 1 day before move in date and 5 or more employee rushed in to make sure no one moved in until move in date at 12:30 AM ! The apartment is nice BUT management is horrible. Do not move here please.
Since the first day I moved in, they were slacking. When I went to move in they were not just late, they gave me their spare keys because, they didn't have the original set. Which means one of the previous residents was walking around with the keys to my apartment. So, I had to get the locks changed off gate. The rate I was paying for a 2 bedroom was $515 which didn't seem terrible for student living. But, for some reason every month after I moved in, my roommate and I had overages. They set a cap for utilities and it's pretty reasonable but, for us to go over EVERY month is ridiculous. It never seemed like utilities was free. We couldn't even do basic routines like use the dishwasher, wash cloths, or even use A/C throughout the day without going over. We went through 6 different managers throughout the year and they still don't have a clue about what is going on. You never know who to talk to when it comes to issues and since its ran by students 85% of the time, they don't always have answers. They advertise promotions like "Free TV's" or "$100 gift cards" for when you sign a lease with them. But, they take forever to give that to you. My roommate and I signed our lease the same day as one another and we were promised a $75 gift card and not only did they take 5 months to give it to us they also lowered the amount to $50. They don't notify you when you receive a package in their office or record all the packages that are received in their office. Someone sent me a surprise package and it was received on August 18th and I didn't find out about until the end of October. Absolutely Ridiculous!!! Overall, Sebastian Village is irresponsible and has poor management and I really don't recommend anyone living here unless they have to and have no other options.
Do not allow you child to stay here. The so called new management is horrible. The police is at these apartments every other week. Sirens and gun shots is a common event. Apartments look great on outside, but apartments are not cleaned after one student moves out, because they have 2 other students living there. Please do not let your child stay here!
If you are looking for an apartment, CHOOSE SOMEWHERE ELSE. Unfortunately for some of us, it's too late. There are a lot of reasons I regret signing a lease here, the biggest of which being that a phone I ordered was delivered here, an employee signed for it, and it apparently vanished into thin air. They had no record of it, and no one could find the package. When trying to find a solution, I was told that them accepting my mail is a courtesy. I don't see how losing my mail is a courtesy. I'm out of over $100, and everyone seemed more set on shifting the blame from themselves than actually trying to reconcile the situation. Everything they do to draw you into signing a lease is a joke. For those not bringing in their own roommates, the "roommate preference" form you sign is a joke. They don't follow that, and in the case that you did want to switch to another apartment with other roommates, it will cost you a few hundred dollars. Maintenance requests can sometimes take months to complete. There are no trash cans around the apartment buildings, and the trash compactor is a lengthy walk from many apartments so people will leave trash in the walkways. Somebody even poured their cooking grease out right in front of the mailboxes. Even when they know it's going to sleet or snow, no type of salt or anything is poured in the parking lots, so it's every man for himself until the sun comes out and melts everything. "Utilities included" means you get a utilities allowance, which you're always going to go over. There has been a host of issues with the wifi. So in all I'm paying $465 a month plus utilities overages for a place that makes me miserable.