I'm not gonna lie to you. It's pretty small but damn the neighborhood is great. I mean it's so quiet, so friendly around, and overall, the staff are pretty good to you here. Yeah the apartment has a few dinks to it but what do you expect. I'd recommend living here though.
We have lived here 5 years and are renewing our lease again. We moved in on a fluke and overall have been pleased. The apartment complex itself is small. There are new developments going up all over town and even right next to us that are HUGE. It really eliminates that sense of community and safety. The layout of the apartments are different. We don't have to worry about noise from several neighbors - only the tenants above us. There is a cute CARES program that does monthly events (ice cream, hot dogs, present wrapping at the holidays, etc). I will say it hasn't always been sunshine and rainbows. Our rent has raised over the last 2 years and while they have upgraded the others, we have only seen a remodel on our porch (Keep in mind though it started at $675 which is unheard of now). Living through the renovations was pretty terrible (nails in parking lot, jack hammering at 8am on Saturday, no pool for a summer). The turnover of office staff has been high. We've had our share of 'bad neighbors'. The valet trash doesn't work for me. As a whole, our pro list of living here has always been better than the con list. It's in a neighborhood we've come to know and enjoy (love the parks and small restaurants near by). Quiet. Cordial neighbors. Most tenants have stayed like we have over the last couple of years and become familiar faces. The exterior upgrades (roof, patio, paint) to the complex are nice. The interior upgrades (cabinets, floors, etc) are elegant enough for the increase of rent. The current office managers are courteous and professional. They offer a personal touch that the others in the past have not. They are GENUINE in their customer service which makes me want to stay. Honestly, our next step would be to buy a house because Cottages continues to evolve as a place to call home.
Ive recently moved into the CWB a few weeks ago. Despite all the bad reviews. with the management change and what not, things have improved dramaticaly. the property looks great, its well maintained and kept clean. My experience so far has been excellent, the new manager and the maintenance team are awesome very dependable and very nice. So despite the bad reviews, im happy i didnt go by what people said. I asked why this place had such bad reviews, was because of previous management and maintenance.
Despite all the negative reviews and some poor experiences of my own in the past, Knightvest management and The Cottages Leasing staff, Kelly the asst. property manager and Stephanie the property manager are really turning this place around. I have lived here through the the last 2 changes in management companies and office staff, through interior and exterior renovations (which are still underway). I have noticed so much of a difference that I have decided to renew my lease and transfer into a larger unit within the complex. I 100% relate to some of the reviews on here but get to know the ladies in the office and tell them your concerns and allow them the opportunity to make it right for you. They did it for me. I never thought I would find myself writing one of these reviews but that is just how compelled I am to give these guys a foot up. ...and no I wasn't paid or given any incentive to write this review.
If you're looking for a cheap place to live, you've found it. The Cottages take cheap to a whole new level! This has been a terrible place to live. No A/C for the first month and a half here (they claimed it was just so hot outside that the unit couldn't cool the place down). When they finally replaced it they scorched my carpet and left holes in the wall. My living room ceiling leaks and has since I moved in. I've been here 6 months and they've never done anything about it. My washer leaked into the downstairs apartments and I had to report it several times before anyone came. They never told me if they fixed it or not, and the office's solution was for me to flood my neighbor's apartment again to test if the staff had fixed it or not. The covered parking was knocked down and they left it blocking apartments and parking spaces for two weeks. They never replaced it; they just stacked it in a pile next to the parking lot. There is a constant water leak in the parking lot, which all of the residents are paying for each month. Water is turned off frequently, so I'm boiling all the water I use for safety reasons. I can't wait until my lease ends!