If I could rate my experience a negative star I would. I walked into the leasing office yesterday Sat Dec. 27. I was helped by a young man whose name I beleive was Aaron (not sure). He gave us (my husband and I) a sheet of paper with the rates and never explained anything. It turns out the rates depend on weather the unit is upadated or not ( I had to overhear another employee explaining this to another customer). As we asked questions and struggled to get half answers out of him, I asked if I could see a unit. He asked for our drivers licence ( I had to go get mine out of the car, because one id from my husband was not enough). He never asked if I wanted two bedroom or one bedroom, showed us a un-remodeled unit, so I asked if I could see a remodeled one. He said "Well, I guess we will have to go get a key, DOES THAT FIT INTO YOUR BUDGET?????? Why do you care if it fits into my budget or not? If a customer wants to see the units its because we more than probably can afford it! I was so angry at that point, I told him I didn't want to see an upgraded one anymore and that I wanted my id back. So, we had to walk all the way back to get our ids. Seriously for the price they are charging, I have no doubt you can find something better around the area. I feel sorry for the people who live there and deal with this attitude everyday. Thank god I was fortunate enough to not rent from here. Check out apartments owned by Griffis Residental, they treat customers with respect and work with you on your needs! Im sorry I even considered this location!
They have a car that has been sitting on 3 flats in the parking lot right behind the leasing office for the last 6 months... the people near building 8/9 have a dog on the third floor that they just let poop on the balcony and wash off the side and you can see where it has just run down the side of the building... the management is always '10-15' later then posted signs indicate (3 separate occasions the return said 2:15 and they didnt show up till 2:30 ect) ... and somehow... no matter how much we plan ahead, we always end up owing an extra 50 each month... total this month for a 1 bed with 1,000$ a month rent was $1473.. just fyi... soon as our lease is up we are out of here ... its really... really bad, and getting worse, - EDIT: After I wrote this review, the same day someone was out washing down that side of the building... and the next day the car was towed! Now im not saying its a total transformation , but the maintenance crew is even improved since 3 months ago! We filed a request saying our heater wasn't working at 100% and within AN HOUR they showed up and replaced the batteries in the thermostat and made sure we were happy before they left.... The office staff has gotten better, and it really seems like this apartment complex is turning itself around for the better.... so far..
constant maintenence problems that take days an weeks to get fixed . heater constantly going out affecting the hot water an the heat . loud tenants at all times of night with no displinary action taken . water pressure low due to old lines an cable lines in wall are cut so any type of service to get cable takes multiple visits .
Constant heater problems , with excuses from,office on when how it eill be fixed . after 7 times still not working an still no answers . its slum lord conditions an the tenants here are just as atrocious . i highly recommend looking anywhere but here .
Cool place but cops and firefighters keep sirens going all night long which makes living tough but overall not too bad... Update... and they don't fix maintenance problems