We moved in 5 months ago and our experience has been great so far! When we first moved in the lights weren't working and it took them a week or so to get in and replace them but after letting the manager know they took care of it within hours of me talking to them. They also lost some of the documents we had signed but we were able to go sign with one of the office staff and they were organized and well communicated and knew what we were there for so I didn't have to explain. The pool , hot tub, and workout area are really nice and the apartments are really nice in general. With it being only a few blocks away from lodo It's definitely that downtown living! I recommend them to anyone wanting to live downtown and in the heart of it all!
From the day we moved in, my roommate and I were counting down the days until we could move out. And now, one month after we have moved out, we are still dealing with them over several confusing late fees, move out fees, and taking our entire deposit (and then some). First, the building is a winding mess to get into and out of. They never updated the call boxes with our numbers (despite asking several times), so when friends come over, expect to have to walk all the way down stairs to let them in. Getting in and out of the parking garage is a pain. They only give you one parking spot and one fab, and the doors don't automatically open from the inside; this made the switch off in passing the fab between my roommate and I very complicated. Secondly, the building is an absolute mess. At first, it looks clean and put together (the lobby and front elevator actually are) but anything not in the public eye takes a backburner. It is clear they used the cheapest construction methods and materials and nothing is truely made to last. There are always empty beer cans and bottles posted throughout the common areas (my roommate and I found this comical and have a whole collection of photos devoted to the "Chipotle Frat House" that is Ballpark Lofts). On multiple occasions, there was vomit in the elevator or hallway--disgusting. There is also no recycling in the building. There is also a disgusting "dog park" with astro turf that makes the whole courtyard area wreak of dog urine. No poor pup should be subject to that. And finally, they will nickel and dime you for anything they can possibly conjure up a charge for. Expect to have your entire deposit and then some taken away. We had a few carpet stains and marks on the walls--certainly "normal wear and tear" from any reasonable person's opinion--but got charged beyond our deposit. The concept of a deposit is to cover all of those things, and the idea of being charged beyond that is horrible business. We spent a day scrubbing floors and countertops, but still received all of these fees. Their online docket of charges is very confusing to follow, and for the last month they randomly change to a "move out packet" after you've been conditioned to look online for charges. After moving out, we had over $900 in unexpected fees and have spent the last few weeks trying to rectify these while also carrying about our daily lives and jobs. On multiple occasions, my roommate and I have been told by staff that they would call us back because they themselves didn't understand the charges and not once did we receive a call back except to continue asking for the money with no further explanation prepared. The move out process was far from smooth, but truly just summed up a year of annoyances living in the Ballpark Lofts.
Just moved into ballpark and the move in process was super easy! Jessica moved me in and she was very helpful! She answered all of my questions and made sure my apartment was ready to go! So far I'm very happy at ballpark lofts!
My partner and I have been loving the loft style apartment and the concrete floor and ceilings. The Apartment community is friendly and the upkeep of the common areas has be superior to my past communities. I love the dog park they have in one courtyard and the other one with a hot tub that is open year around, grills and pool are pretty awesome. We love being right in downtown next to so many good places to eat. The gym and lounge area have become a second place for us to hangout and save money.
Ballpark Lofts has been a GREAT place to live so far! This is my frist time living downtown & overall its been a great experience! Ballpark's location is very convenient & central to mostly everything. The office & maintenance staff are all very professional, courteous & friendly! Its a good feeling to know that the communities staff is there to make you feel at home! The amenities throughout the community are very nice & up-kept well. Overall I would highly recommend Ballpark Lofts!