Maintenance takes a very, very long time to react to anything. The office manager often tells you one thing and does another. The only thing this place has going for them is the location.
There is NOTHING resort-like about this place. STAY FAR AWAY!. Management is ONLY in it for how much money they can screw out of you and will LIE TO YOU to get it. When I first moved in I was given the option of a 6mo lease or a 13mo lease and if I chose the shorter 6mo term the rent was higher so naturally I chose the 13mo lease for less expensive rent. I just put in my 60 days notice coming up at the end of this lease, because rent has skyrocketed for renewal but I was ONLY given the option of a 6mo lease at the hugely inflated new rate, so I asked if I were to sign a long term lease if I could get a lesser rate and was told no, but they would make an "exception" and let me sign a longer lease but it would be even HIGHER than the new inflated rate because long term leases are "less available". WTF!???
Then when I ask them how a longer term lease "less available" next year or the year after, what are they going to boot me out at the end of another 6mo because they have given my place to someone else??? Are they not going to give me an option to renew at the end of another 6mo?? NO!! ITS JUST SCAM TO GET MORE MONEY!! This place doesnt give a crap about any of the tenants, I am extremely dissapointed in this management and have contacted their corporate offices in Colorado. Not only is this place horribly run down, outdated and falling apart but the maintenance is half-assed and never fix anything. I could dedicate an entire webside to how broken and dilapidated just my one apartment is alone. I will have to see if I can add the pictures to this review because its horrible.
And before you write off this review thinking I must just be someone who doesnt pay on time and complains alot. I have never once paid rent late here or any place previously. I have never written an online review before in my life and I have lived in crappy places but none compare to the horrible management at this place. Also I have kept my apartment extremely clean and tidy (even while the neglected airducts that have never been cleaned) continue to blow clouds of dust and filth into my apartment. I have picked up after other tenants, I have cleaned the hallways after another tenant had thrown chopped onions up and own the hallways on all 3 floors of my building. I have followed all the rules, I have respected the property and my neighbors and I have never ever had a complaint filed against me from any of the people in my building or the complex, nor have I filed complaint against any of them. This management just screwed one of the best tenants they had. I will be moving as soon as possible. I am having to sign another 6mo lease to avoid having to move on Christmas day. But I am filing my notice of vacancy the same day because I will not stay at this place any longer than that. Oh and this place not only doesnt pay the water,sewage and trash for its tenents, but its not even included in rent its charged IN ADDITION to rent, they also meter the gas and charge you for that and rather than you paying for what you use, you pay for a portion the entire building uses, gas actually went UP IN SUMMER, I have never in my life ever had a gas bill INCREASE in the summer months. Electricity yes, and gas goes down and instead both went up, they will scam you every way they can. DO NOT RENT HERE. The street and mountain its on is lovely and tempting but ITS NOT WORTH IT, save yourself and keep away from these lying gossiping frauds.
Horrible Service and Leasing I filled the lease in this apartment was never late two years later they are saying I owe them 1200 dollars to replace carpet I had no idea about I am now suing them!!! Beware of this place>
If you're looking for an affordable place, this isn't it. While management is friendly, it doesn't make up for the lack of care in the facility. It seems they spend more time on updating their clubhouse instead of the actual apartments. While living here, I requested a maintenance request about 3 or 4 times. Each time was either missed or they were late. My floors sunk, breaker box leaked, screen doors were falling off, and when I first arrived, the carpet smelled like cat urine. I spent almost $100 cleaning the apartment before I moved out (paid to have the carpets cleaned myself) and I still only got back $20 out of a $150 deposit. I ended up paying $1,500 to move out three months before my lease ended because paying that would have been cheaper than paying rent until the lease ended. I had a one bedroom apartment and only one person living there, but I was paying around $750-780 a month (that's including all utilities, internet, and $30 pet fee). They advertised the room as being $580 when I looked at it. Also, walls are very thin and unless you're on the top floor, you're going to hear every foot step above you. When moving out, my father slipped on the new stairs they installed inside (some weird plastic material that is not safe, especially during the winter) and broke his ankle. I used the laundry room once and it was disgusting (very small, there isn't a change machine, very dirty). The only thing I would recommend about this place is the view, the size of the pool (when it was open, which didn't seem to be a lot with their maintenance on it), and their rules with pets. Minus the $300 deposit and monthly pet fee. You can definitely find better, nicer apartments, especially for the price.
My husband and I have been living here almost a year now and we've liked it. We did a really thorough check for damages when we signed the lease and everything was fixed for us before we moved in (besides some closet doors, but that is out of their control). The pricing scale is a little weird; rent is not a flat rate and is somehow based on move-in date and unit demand, but we got a really good rate for what we're getting with the unit. The current management is always very friendly, courteous, and helpful about any questions/issues. BUT, we pay our rent on time/abide by the lease terms which they told us about BEFORE we signed (as in, they tell you beforehand that you have to have renters insurance or you don't get a mailbox key. Don't like it? Don't rent here). Don't expect management to be nice to you if you're a shitty tenant. BTW, dog breed restrictions don't seem to be enforced. Per the lease you are not allowed to have pit bulls or german shepherds, but I have seen at least four in my building alone. So I guess you can get away with that if you have one. Everything in the apartment is cheap (obviously) so things break pretty often, but maintenance has always been great. It's a decent place for Ogden. Good location, great view, quiet neighbors. We like it so far. Will update again if we get screwed on move-out.