I haven't even moved in, and I already hate this place, they have really bad Maintenance service,. When they show you the apartment it looks really nice really clean, and they tell you that this is what your apartment will look like. They gave me the apt in really bad conditions, toilet's are really old , all my cabinet doors are really bad, my bedroom doors are really damage,. They told me everything was fixed and ready to move in, then I go and check, and they didn't fix a thing,.. Like they say you get what you pay for.. Don't move here. Not recommend....
I have now lived at Watersong Villas for close to a year now. I have been disgusted with the customer service that I have received from the leasing office. At first the leasing office is welcoming and will promise the world to get you to sign the lease. When I signed my lease I was told the apartment was in the progress of renovation (to look like all the pictures you view on the website) Well after 10 and a half months I would say 75% of it was completed. The maintenance staff is honestly awesome I have no complaints about them directly but it seems hard to do your job when the leasing managers decide what is priority and what isn't and occasionally forget to pass the message on. It honestly feels like a completely different apartment complex from the day I toured it. It seems like they don't understand the meaning of customer service or the meaning of respecting the needs of tenets.
place sucks...management sucks...customer service sucks...washer and dryers suck..the machine to put the money on the card for the sucky washer and dryer, sucks.. don't rent here. I regret it.
A great place to grow up in I would always play with my friends but be careful a lot of robbery and kidnapping me and my friends would always play at night and see this white van always.drive slowly around the apartments and stop every time they saw a kid I almost got kidnapped myself but my friend saved me and also I was riding a bike but I was tired so I came to a stop then this car passed by then stopped then I should there waiting for 30minutes until I decided they were probably waiting on someone so I biked past the car then the car started up and followed me and sped up then I sped up and I was about to go.on the road but I decided to crash into my mom's car rather than getting squished by hundreds of cars but of course that was like 3 or 4 years ago
Yes I agree this is a bad place to live, there are bugs crawling in my bedroom window and I sent an email to the Office it took them a week to respond and then only because I sent a registered letter. I also do not have hot water it only reaches a temperature of 50F which is not acceptable. I was promised from the first time I let them know about this it would be resolved in 1-2 weeks well now it has been 5 weeks. I can only be glad that my lease is only for 6 months.