They nickel and dime you for everything. One of the many examples is the ridiculous laundry washers and dryers. Also EVERYTHING breaks in the apartment! your AC is guaranteed to go out once or twice during the summer and vice versa for the heater in the winter. Another thing is that the aprtments are not very insulated at all therefor your crappy AC has to work over time not to mention all the money thatis literally going out the door. When I first moved here a year with different owners, the rent for a two bedroom was 750. Now its more than 800 and i still get the same crappy apartment. These people that run the place are all about FEE's FEE's FEE's. Trying to pay online? 40$ convenience fee WOO WHOO!
Trying to help others and get the word out, this is what I posted on Yelp. STAY CLEAR FROM THE PALMS!! Not worth it. My sisters car was stolen within 1 month of moving here. It is not a safe area, although they make it appear like it is with the use of "cameras" and a gate. It's not worth it to be in this sketchy area and get your CAR stolen. Very disappointed, avoid at all costs! I wish I did more research on these apartments and paid closer attention to all of the reviews.
I would give 0 stars if possible. I've lived here 2 different occasions over the last 5 years, and things really haven't changed. Cons: -Cheap outdated appliances, electricity bill will suffer. -Drafty doors. -Not enough permit and non-permit parking. -Leasing office workers are ignorant, don't communicate amongst each other: They mailed my deposit refund to the apartment I moved out of !! WTF?!?! The manager claims they didn't have my forwarding address ... I provided the address twice, in email and on their own 'move-out/end-lease' form... Seriously... just soo dumb. -Move-out charges are ridiculous: $170 cleaning fee, $10-$50 per: key, parking permit, or keycard if not returned. -Washer/Dryers, & soda machines, coffee machine is/are always busted. -After your lease ends, rent goes up encouraging you to move out. -Security, (lack-of) : Bums are constantly going through the dumpsters. -Dog owners don't always pickup their droppings. -If you live on the bottom floor, you will always hear the people above. -Smokers: no one abides the 'smoke 10-20 feet (hell even 1 foot), away from the building' rule. -No water fountains in gym area. -No one enforces the 'no alcohol in pool area' rule. -Volleyball court... being used for beer pong court. Wow. Pros: -Decent gym equipment. -Lagoon (main) pool can be relaxing if too many kids aren't unleashed. -Location: close to freeway and downtown. -Maintenance crew is pretty good at fixing things in timely manner using the online system. -Online rent payment system. After 2 stays, 18 and then 24 months, I would NEVER rent/live here again. Be Warned!!!
Old units, outside look great inside everything is old. The management overcharges for some utility fee, and watch out if you plan on getting your deposit back, good luck, they will hire super professionals for your deposit money which for 1 bedroom apartment they charge for carpet cleaning 135 dollars and super cleaning crew that charges 150 to clean 1 toilet and 1 sink. We paid 730 deposit and getting back only 200 so watch out before you make a move there. They like to throw some service fees as well.
Great place office staff is outstanding amazing maintenance team beautiful amenities