I've just moved in about 4 days ago and I can honestly say that The Fairways at Star Ranch office staff have made me feel at home. They welcomed me with open arms, in which, has helped me to cope with my move because I feel homesick at times. I have asked them to ask maintenance to help exchange the light bulbs that are in my unit. I left but very briefly, but when I returned, the work order paper was on the counter as complete. The staff and maintenance do a good job about taking care of work orders in a timely manner. They speak with you with respect and are very helpful. They follow up with the work orders when one is placed. Keep up you guys' good work it will soon pay off. Thank you with sincerity. Thank you, Sarah? for being helpful and Kimberly for understanding. 4-13-15 WHOOPS! I just saw someone else's vehicle get struck with a ball...again...for the umpteenth time! I CANNOT wait until my lease is up. This is terrible.
I have lived here for 4.5 years and for the most part have always been satisfied.. I have been through several new management teams and have learned there is a little "learning curve" for most. Every time I've sent in a maintenance request, it has been taken care of immediately. I hear tenants once in awhile say there are lights out or other problems and I ask them if they turned in a work request and the answer is always "no." I tell them if they don't put in a request, then how is management to know there is a problem. I enjoy living here and always have. Management is always very friendly and willing to help.
I've been here for almost a year... 1st resident in this apartment, and even 1st resident in my building for a couple months, and there are still plenty more "new" apartments left. They also have great deals on rental prices now too! I agree with everything "raidium" has already stated but I have a little different floor plan with only 1 bedroom - 925sq ft. - which is definitely large enough for 1 person!
I made the unfortunate mistake of moving in here 5 months ago and I cannot wait until my lease is up. On occasion I've seen police surrounding a unit with 5-10 officers in what I could only assume is something very dangerous happening somewhere on the property. The office staff is very slow to handle any request and I've resorted to maintaining the unit myself. Do NOT expect maintenance requests to be fulfilled in a timely manner. The grounds are filled with poop because the owners don't pick up after their dogs. I've frequently had dog urine on the concrete near our door. I don't have a dog but if I did I would at least have the decency of cleaning up after mine. Do not move here unless you want to be miserable for a year.
HORRIBLE HORRIBLE PLACE TO LIVE. Management doesn't respond to service request. I have seen 5 or 6 armed police officers surrounding one apartment building. Walls are extremely thin. Dog poop is everywhere. You will be looking forward to terminating your lease if you sign up.