I moved into the Ivy last November, and have had a myriad of issues since. First, my dining room and kitchen light fixtures were not the same as the model (ceiling fan and decorative light), and I was told they were only temporary and they would be replacing them soon – it has now been almost a year and they haven’t! The bookshelves in the model were also painted in the model and mine were not (when I called about it, they had lost their painter, but said they would have someone come finish it – never happened! I also paid for upgraded appliances (monthly). My refrigerator door handle has come off twice (still missing) and the ice maker has never made more than 3 cubes at a time – and it’s “supposedly” been replaced twice? My AC unit line leaks and has caused water to soak into the carpet and cause damage to lower units. Because I’m on the top floor, it get’s very hot – the insulation must be minimal in the roof – my daughter and I have gone to bed with it at 85 degrees in the apartment most nights. One of my toilets completely busted and water went EVERYWHERE! It was over a week before it was replaced. The master bathroom sink and toilet do not drain/flush properly and there is a consistently bad odor coming from the area, like there is a back-up in the line somewhere. I’ve used liquid plumber, but that didn’t work. The plumbing under my sink backed up and caused a foul odor and was leaking. They wouldn’t come out on a Saturday, so I had to take it apart and clean up the water and mildew myself. I also had a really bad ant problem – with over 30 in my pantry at one time, and there are two wasp nests on my back porch! The entryway and carpet to the units is disgustingly dirty, and hasn’t been cleaned in over a month. The only calls I get back are from the office about a utility payment from months ago that I paid with a money order and handed to one of the leasing agents, which was NEVER applied to my account??? I would seriously consider paying more to live somewhere else. I took a chance on this place, but have had nothing but issues since.
They evict anyone they don't like!!! NOT RECOMMENDED!! Bugs every where, refused to fix our garbage disposal. Also had our ac break and we had to hound them to fix it. It was summer and I am pregnant again! Car battery was stolen and they refused to warn others and have no security cameras!! Strange people also approach you at night. I lost my daughter and they had no pity! Me and my husband had so much grief and instead THEY TELL US THEY'RE TRYING THEIR BEST TO EVICT US! And we weren't the only ones.. When we spoke to the rm manager about our late rent she said we had til Friday. Instead she went back on her word and had us evicted! Funny thing is that they had already put our apartment up for lease for someone else before we even had late pay! Cindy the manager is NOt manager material and a complete b*#ch. They also say things are on the lease when they are not! The the monthly bill constantly goes up and down as well! We had a $687 apartment and somehow we were paying close to $900 every month. Glad to say we're not living there anymore!
Great neighborhood and location! Different events that bring residents together... A COMMUNITY! Lots of space and great on price. I have lived here a few years and dont plan on moving anytime soon. Staff is very friendly and maintenance is always there within 24 hours. THe fitness center is my favorite spot. This is where I call HOME and LOVE IT!!
Extremely affordable and great location. However, the apartments themselves are quite old. Examples: windows that aren't properly sealed, outdated appliances, old inefficient heating and AC units, etc. Staff is helpful, and recently hired a community event planning company to create a "neighborhood" feel in the complex which has had some success.
1. More than 30 years old 2. Jurasic age insulation 3. Mold infested Ventilation system ( Awsome for allergies ) 4. Ancient appliances that are "disfunctional" 5. Lead paint in the walls ( Fantastic for Cancer), you will sign a letter assuming responsability, after you move in. 6. Very safe place...cops are always there! ;) 7. Spray paint applied to counter tops ( we got about 3 inches of paint) 8. Panoramic windows...must see it 9. Screens fully functional ! for bugs to come in. 10. I leave this space for your imagination or you can write your own review later on.