Horrible for a $1000 apartment. Mices everywhere and you can hear everything from the other apartments. Energy bill is out of this world. I had a better time in the projects that in this place. Because I'm in the military is not easy for me to move.
Worst possible service, all the women who work in the office are extremely rude and not helpful at all, spiders and webs all over the gym equipment, the utility bill is through the roof and like rigged or something, if I even turn on my heat I have a $300 bill each month, loud neighbors, dog poop everywhere and big dogs are always roaming around with no leash or owner near by , everything continues to break, just horrible.
I liked these apartments until my vehicle was vandalized. I had to pay $300 to fix my vehicle and it is very clear that the complex could care less. I more than likely will be moving as soon as possible because this is unacceptable.
I thought it was a nice place to live. I never felt unsafe. For some reason my electric bill was through the roof the entire time I lived there, but that is really my only complaint. I don't like apartment managerial staff up in my business all the time, so it was a win-win situation for me. I would recommend living here to young professionals that like the west side.
I lived at The Knolls for 11 months, and overall I would say that it was a decent experience. For the seven years previous I lived in a small "mom and pop" rental, so moving here to a large "professionally managed" complex took some getting used to. What attracted me was the great location with gorgeous mountain views, the really nice grounds, and the fantastic pool area. Also, the price was right, at least for a two-bedroom, and the apartment itself was spacious and came with a washer and dryer. Really loved the layout too! What I didn't appreciate was that no one, not even Colorado Springs Utilities, would tell me how much utilities were going to be, which is the main reason why I am writing this review. I agree with the previous reviewer completely that these are the most energy-inefficient apartments ever. Electric baseboard heating, super low-quality windows, and no effort made to seal up places where air comes in makes for ridiculously high electric bills in the winter. Seriously, just take a look at all the daylight you can see around the air-conditioner before you move in. Expect to pay 25% of your rent in electric alone in the winter. More if you are not conservative. You will also be paying for water, sewer, and trash. The management neglected to mention I'd also be billed every month for pest control, real estate tax, and a service fee for the convenience of receiving a bill for my rent and all of these things. Sheesh....talk about nickel and diming! You might also want to pay for a carport if you'd like to park anywhere near where you actually live, as there's not enough unreserved parking for everyone. On any given night, most if not all of the unreserved parking is full. So, if you can afford a carport or two, and don't mind the super-high utilities, it's not a bad place to live. I found the maintenance to be above-average, with requests being handled promptly. I didn't have any problems with break-ins, nor with my neighbors.