The best days of my life. The People does not know what are they losing in other places of similar price.
Amazing, Love my community! I feel at home the staff is incredible and the events are like no other. I have never experienced service this great in a residential community before!
Ms. Wanda Basil is an OUTSTANDING Manager!! Ms. Basil is always available to listen to your concerns and provides immediate assistance. No matter the request or concern, she always takes the time to listen and care. Wanda always goes above and beyond to address any issues that arise. In my experience: - Maintenance requests have always been fulfilled within 24 hours and done correctly. - I have never had any issues with packages or mail. - The pool and workout room are always great!! - The building is always clean and well maintained. Compared to previous apartment complexes and landlords, we are truly blessed with a great Manager that works hard to make life pleasant for all the residents and address any issues promptly.
In my opinion, Wanda Basil is a great property manager. Several months after I moved in, there were some changes being made that I didn't like so I wrote her an email saying that I was very concerned about the changes I saw being made. She immediately wrote me back and explained the reason for each change. I really appreciated that. In some cases, the changes made sense once I read the explanation. In other cases, I was simply wrong, and the change wasn't being made at all. When I wrote that email, I had never met her. Soon after, I met her and began to realize what a difficult job she has and how seriously she takes it. Two years later, she is still as responsive as she was that first time. That's what I expect in a great property manager.
Crystal Towers has been a wonderful place to live. Very convenient location. Lots of amenities (the gym, nail salon and convenience store are great). The staff and maintenance personnel are very nice and professional and respond promptly to requests. The property manager, Wanda Basil, is great. She takes the time to resolve any issue that I bring directly to her. Not moving any time soon!