This place is a piece of shnit! Lived therefor two years and the office staff NEVER returns phone calls! I had to call the police on my downstairs neighbors twice. There was NEVER any parking close to my building and I have two small children I have to carry in and out of the house by myself because I'm a single mother. The office charged me fees for lease violations I didn't commit and refused to remove the fees. The trash compactor was always broken or the dumpster they rented was always over flowing. When I would go to speak with the office staff about issues or anything at all for that matter they were always rude. And their residents portal they want you to use to pay your rent and sequel eat maintenance did not work 99% of the time. DEFINITELY NOT worth the $750 I was paying a month for a two bedroom apartment in what seems to be the "projects" of Imperial. Would NOT recommend this place to my worst enemy. DO NOT MOVE THERE! I couldn't wait to move out after two months of being there.
Do not move here, they scam you. After notifying Alicia I was going to be late on my rent it didn't seem like a problem. Next thing I know I'm getting sued for rent i already paid. Now I have to pay court fees of $400!! They sued me before the month of February was up. Worst part is, they did this without warning. No phone calls or letters. In the contract? My ass! My lawyer friend looked at it and there is no time frame given. They are only out to get money from you and the property is dirty. The dumpster is always overflowing, this place is a dump and scam.
Trashy I lived there 2007. People had washer on patio. Partying all the time. I overheard someone say something about shooting the President in the head. Someone was playing around and turned my power out (believe it was the same people). Maintenance was really cool and helpful. Front office wasn't great. Only had a trash compactor which was all the way in front. So, you had to drive your smelly garbage to dumb it. I got sent a bill after I moved out.
Chris is correct. The Office staff sucks. If you ask them a question, their response is "I'll have to check with Amanda and have her contact you about that issue." Then? You never hear from Amanda. Why have an office staff if they can't answer a question without the manager? You can never get them on the phone...ALWAYS goes to voicemail, I actually tested this out and called the office while standing outside and saw them in the office not answering the phone. .Here is a prime example of how lazy the office staff is.. One of the staff lives 50 yards from the main office and takes the golf cart home for lunch break...seriously? If the office staff feels like leaving early they just hang a "Staff Meeting" sign up in the door and go home. ALL the office staff lives here so you would think they would give a crap, but they don't, they must be a darn good discount on rent. DOG CRAP IS EVERYWHERE. When you complain they say "We're putting up more poop stations to make it convenient and easier".....IT IS NOT LACK OF POOP STATIONS IT IS LAZY PEOPLE. They mention fines, but no one pays them, or they don't give them out.... If you complain in person...you get flagged as a "problem tenant" and may not get your lease renewed. Parking is terrible....they give parking tags out yet when I get home there are at LEAST 8 cars WITHOUT parking tags parked in front of my building. I don't mind walking, BUT I PAY RENT HERE and should be able to park in front of my own building....TENANTS FRIENDS DO NOT PAY RENT HERE so should park in the visitor lot and if not...get towed. PERIOD....BUT the office staff told me they don't want to deal with people complaining about getting towed so they don't enforce it......BUT They also told me there is a "courtesy officer" that walks through a couple times a night to get vehicles towed"...Um which is it? You eat a fortune cookie in the morning and it tells you the excuse for the day? Punk kids tear the place apart. Maintenance is great and the only bright spot here, how they deal with the POS tenants and office staff? I have no idea. If anyone has a problem with maintenance it is due to the fact they have to waste two hours EACH AND EVERY DAY picking up trash from the lazy ass people that live here......This is not a downfall of maintenance, they don't fake picking up trash....in a 24 hour period there is enough trash dumped here by the piece of crap people that live here that maintenance actually spends two hours each morning picking up trash. Not to mention the idiots that put trashbags on their car to take it down to the dumpster on their way to wherever they go and either are too stoned to remember they have a trash bag on their car, or are too lazy to stop and let it fly off on the Outer Road... Stairways are terrible and dirty...imagine 3 years of various families taking out trash...sometimes leaky trash and the leaks building up for 3 years of no powerwashing.....UNLESS there is a new tenant moving into your section, THEN and ONLY then your stairway gets powerwashed. This is a HUD apartment complex....Do not believe otherwise....they are focused on getting HUD in here and getting working people out of here.......So working people not only pay for HUD through your taxes here....you pay in having a higher rent so they can pay for repairs to the trashed HUD apartments. There are more complaints, but If you're still reading this review and need more to keep away then nothing will change your mind. I really hate giving a bad review because I don't want to scare good people away that actually may change this place, but then again, I don't want any good people wasting their hard earned money on a place that looks acceptable on the outside, but then is crap on the inside.
Don't live here office people don't care to get off there fat asses and get something done around this place. I'm sick of coming home to park by my building and have to walk half a mile with a baby and groceries. 6to 10 cars parked where there not suppose to be. Plus all the other carp Iv. Had to put up with office ladies screaming in my face like they're tough.