I do not recommend this apartment complex (just look elsewhere): When initially looking, I was shown an apartment that had been newly renovated - new carpet, new paint, and clean. I filled out the paperwork over the weekend and came in the following Monday to finalize the paperwork. After I had signed the lease and documentation, they gave me the keys to an apartment directly across from the original apartment I had been shown. The carpet had stains throughout, tears in certain areas, and overall needed to be replaced. (bait and switch) I went back to speak with the apartment manager, I was told you should have seen the property before signing and that the other unit had been switched out. (I wish that had been my only issue). The management does not care about your business and will try to nickel and dime you when they can. Like the idea of a gated community...? Well don't be deceived because they hardly work and usually open them up throughout the night because they malfunction. Now let's talk about moving out. They have a 60 day notice from when you plan to move out. My lease was ending on the 31st of December so I made sure to send them notice well before the 60 day mark. Come January 4th (after I've moved into a new home), I come to find that I've been billed $1300 for January rent from Hickory Point Apt. I went in the following day to speak with the complex manager about it. They had no word of me moving out and this is the first they had heard of it. The manager started to say well I'll fix the situation by...then paused...and said, "Well I can't tell you when we can get you the refund". Since they had just found out, I said no problem, I understand but please keep me posted on what you find out. It'd been just about a week and I did not receive any email or phone call about the situation. So I went in the following week to find out what's going on. The manager gave me the run around and stated there's "no way" to refund and they're trying to figure it out. I asked why I haven't received any notice and said it was my responsibility to keep in touch (arrogantly). I WOULD not and WILL not be recommending this complex almost solely based off the management. There are plenty of complexes in the surrounding area that would not treat their residents in this manner.
Great apartment. I previously lived downtown and was concerned about the commute from Brentwood. I was pleasantly surprised that there are so many options to get in and out of the city including back roads to take during rush hour. Uber is $20 or less into the city. The location is gorgeous and the management staff are always very friendly and helpful. The maintenance is very prompt and they go out of their way to help you. I recommend this location without hesitation. Thanks everyone!
This complex is over priced, will cost you hundreds more every month in addition to the rent & not worth the money. The complex is 1.5 miles from Antioch & not near Brentwood. The complex right next to the east is section 8 housing. The complex has an agreement with the federal government to accept refugees from Somalia, Burma & other african countries. The residents BBQ chickens in front of their apts with all of the feathers, head & feet. If you like an international flavor, you will get it when there are Somali women covered head to toe in colorful robes standing on the street at the entrance to the complex when you come home. Drive 3 miles east & get a nice apt for 40% less. The management will brag that the complex is newer than all of the other complexes. They may be newer but the buildings were cheaply built with little insulation between apartments & the outside world. Expect high electric bills to heat & cool. One month my electric bill was $315.00. It's like having an extra car payment. The cabinets are worn out, the sink fixtures are ancient & cheap, the carpet is cheap & never been replaced & expect cold & hot air to blow in & roll in off the windows. You will be able to hear your neighbors, walking & talking. I called the man in the apt above me The Elephant Man because it sounded like that. The tenant before him played wii & the floor squeaked the whole time they were exercising. I recorded it on my phone. The parking is problematic, don't come home until 8:00pm & you'll be parking 2 buildings away. The gates are chronically broken, so much for a gated community. When you move out be sure to have a cleaning crew come in, you will be charged for every minor thing they don't consider clean enough. If a countertop isn't clean, they charge you $5.00. They don't give you a move out sheet when you sign your lease, they'll just try to make $$$ off you when you move out. Moving out could cost you a few hundred if you're not careful. The management is arrogant & will try to add extra charges in violation of your lease agreement if you don't watch carefully. I had to consult my lawyer when they decided to double my water bill because they changed their policy. Within the last year they were raising the rent of any current resident that isn't paying what they have decided the going rent should be. I moved recently because they decided to raise my rent $235/mo & attempted to charge me more than the monthly rent that was listed on the website. Be diligent when ordering packages, in 6 wks I received 3 notices of package deliveries & they lost all of them. No over site in who takes what package. Absolutely cannot recommend this complex. It will cost you a bundle & you won't be in a nice neighborhood in Brentwood.
I have lived here for almost 2 yrs and I can not say enough good things about this place..The Management is Awesome very responsive to any questions or concerns I have ever had Shay and Sarah are AWESOME!!... I have never been in a more peaceful setting although everything you need is within a couple of Blocks either way of the complex it is very quiet and serene. We love to sit on the Balcony and watch the sun Set over the Hills of Brentwood or just listen to the fountains in the back yard pond. We absolutely Love this place very clean and very quiet...No Better Place to be in the MUSIC CITY ...after reading the reviews below I wonder if I am getting special treatment or I am being honest because I do not mind putting my name on here Marlon "Milo" Davis
I know that this place looks nice and decent, but the Staff are way too arrogant. In the area of safety, you would think its a safe community because its gated, but I've seen the gates being open day and night for more than a month.