The apartments are nice- especially if you luck out and get one with a view or tucked away in a corner. Everything else is pretty bad. I loved the idea of living in a gated community but the gate is broken 90% of the time. Parking is horrible- there's nothing reserved specifically for residents so if I get home later than 9pm I have to park a good distance away. Outdoor lighting is more often than not out, making the outdoor mail center right by the broken gate entrance difficult at night- I feel pretty uneasy going there by myself to get my mail. What upset me the most is that the beautiful pools are closed 9 months out of the year, not to mention that the hot tub they said would be completed still has yet to be finished. They also have a lot of hidden fees for grounds keeping, trash, and pest control (even though we've had a good number of stink bug infestations). When we moved in they hadn't finished laying down all the new carpet but weren't even aware that they had left entire sections of the apartment with ripped up carpet and nails everywhere so we had to notify the office and have them finish while I tried to unpack around them. I've lived in worse apartment complexes but I'm very glad my lease is about to be up and would not consider renewing. I would avoid living here if you can.
There was a break in and police patrolling the area multiple times and stated they "looking for someone." Apartment looks nice on the outside but does not feel safe. Parking is terrible every single night, expect to park two-three buildings down from your apartment. Outside lighting is rarely working.
Moved to Nashville in Jan 2012. Looked at over 10 apartment sites around Old Hickory Blvd from Nolensville Pike west over to Brentwood, south down to Franklin. Rents ranged from about $.90/sq ft to $1.50. You have to compare not only price, but location and look. We picked Hickory Point Apartments then and are still here, Feb 2016. The cost of our 1200 sg ft apartment now is in the $1.00/sq ft range. We liked that the apartments were located on a hill, and spaced openly. The porch and windows makes the apartment very open and bright and we have a nice expansive view, not just an apartment next door. We do occasionally hear activity from the apartments above and below, but again, minimally. These are apartments after all. Some people complain about lower cost housing being nearby, but there are woods between Hickory Point and the adjacent properties, so nothing is really visible. Our electric bill average is $107/month. Each apartment is also charged separately for garbage and water; I pay for me not us. The gate system is challenging, but minimally. Lived in a totally gated community, and anyone coming to our apartment, family or workman, had to be signed in; irritating. Here, they call my phone and I beep them in. As the gate system ages, it does get stuck in ‘open’ from time to time. I have found management to be friendly and responsive. Once you accept that you are primarily responsible for your circumstances and that management is here to assist, everything is fine. They are not concierges. Would recommend Hickory Point to friends and family. Donald Horton
Unbelievably overpriced for what the apartment is. Management is terrible and they do not respond quickly to problems. They are also very rarely in the office. The gates are always broken so anyone can drive in. People leave their garbage outside their doors all the time and nothing is done to stop this behavior (which just attracts bugs.) When I moved in the carpet in the apartment was a disaster. Stains and dirt everywhere when it should have just been replaced. The kitchen was so greasy (microwave and stove just covered in it) that I had to clean the entire place before I could even unpack my stuff. I moved out after a year and they did not return my deposit to me within the 30 day time limit imposed by Tennessee state law. It has been almost 60 days and I still do not have my money. I have called multiple times asking about it and I get the "check is in the mail" response all the time and yet I still don't have my money. Do not live here.
I do not recommend this apartment complex (just look elsewhere): When initially looking, I was shown an apartment that had been newly renovated - new carpet, new paint, and clean. I filled out the paperwork over the weekend and came in the following Monday to finalize the paperwork. After I had signed the lease and documentation, they gave me the keys to an apartment directly across from the original apartment I had been shown. The carpet had stains throughout, tears in certain areas, and overall needed to be replaced. (bait and switch) I went back to speak with the apartment manager, I was told you should have seen the property before signing and that the other unit had been switched out. (I wish that had been my only issue). The management does not care about your business and will try to nickel and dime you when they can. Like the idea of a gated community...? Well don't be deceived because they hardly work and usually open them up throughout the night because they malfunction. Now let's talk about moving out. They have a 60 day notice from when you plan to move out. My lease was ending on the 31st of December so I made sure to send them notice well before the 60 day mark. Come January 4th (after I've moved into a new home), I come to find that I've been billed $1300 for January rent from Hickory Point Apt. I went in the following day to speak with the complex manager about it. They had no word of me moving out and this is the first they had heard of it. The manager started to say well I'll fix the situation by...then paused...and said, "Well I can't tell you when we can get you the refund". Since they had just found out, I said no problem, I understand but please keep me posted on what you find out. It'd been just about a week and I did not receive any email or phone call about the situation. So I went in the following week to find out what's going on. The manager gave me the run around and stated there's "no way" to refund and they're trying to figure it out. I asked why I haven't received any notice and said it was my responsibility to keep in touch (arrogantly). I WOULD not and WILL not be recommending this complex almost solely based off the management. There are plenty of complexes in the surrounding area that would not treat their residents in this manner.