Here's reality folks. Apartment living is what it is. People walk loudly upstairs. Pets do their thing. Maintenance issues happen. And we're not paying top dollar here, so we don't expect perfection. Best thing to do is be as nice to your neighbors as possible. Be as nice to the management as possible. Trust me. It comes back to you. We have been able to speak with our neighbors about the issues. We've got bugs, but we live half underground on the lower level. It happens. I am happy with our apartment, even though there are some issues. I've come to realize that most apartments have issues. It's just the way it goes. If you want to go and pay $1500 a month someplace, maybe you'll have better luck. But for $1000 you get a decent place and a nice pool. I'm satisfied.
Staff can be very rude and unprofessional at times: lieing and hanging up in your face. Maintenance issues are not handled in a timely manner.
Moved from VA to here with never seeing it in person and everything was exactly as described from online to phone calls w/ office staff. The staff even took pics of our exact apt and sent them to us upon our request. Our apt was ready upon our arrival, clean and had fresh paint and new carpet. A very quiet and very clean gated community.
I give this place an F ! I went to Summer Park to get some information. This hispanic young guy was sitting at the desk. I didn't notice him and he says "Come here". Im thinking ...Why didn't he get his lazy butt up and greet me? Then I asked for information and he gave me bare minimum. I had to ask about everything. A brochure and a tour. He didn't even take me on a tour. He didn't even want to tell me about amenities. He didn't do squat. Not to mention he is texting in his desk the whole time I am speaking to him. This kid needs to go home to mommy and let real people work. WHAT A LOSER !!!!
I moved on second floor. The people over me letting their dog used bathroom on deck . Reported to manage. She couldn't come to inspect . I over heard the neighbor on third floor tell her mother she was make my life hell They do care about what is going on at apartment. Requested to move to another apartment sd there be $80 more. Dog urine all over my porch furniture. Don't move there it was very bad experience.