I have lived in this complex for almost 3 years. I intended for our stay to be short term until I found a house; however, living in a house instead of living here didn't make sense for our family. Many of the neighbors are great. The area is secluded so the only way you hear any vehicles is if you're outside at 3AM in the morning in the back corner of the complex. Despite the quietness, the location is in the middle of anywhere you could want to go between Suwanee, Buford, and Lawrenceville. When thinking about a house, I wouldn't have the same sense of security I do living here. The employees and the neighbors keep an eye out for the neighborhood kids. Management keeps us aware should anything seem out of the ordinary. The entire staff has always been gracious, helpful, and understanding to any situation I approach them with. I believe they do a great job with balancing helping the residents & their needs while still operating within the parameters of a business. They also encourage a sense of community by hosting social events. I would be paying substantially more to live in a house that provided all the benefits I receive living here.
Management of this apartment complex Is very unprofessional, they are very rude! management is really nosy and they will send the maintenance guys inside of your apartment just to check for pets with out your permission. It was the worst mistake moving here. Also, the apartments suck and are ugly and small for the ridiculous rent price! General Manager has no people skills. In a simple misunderstanding she called me on the phone and in a harassing tone she yelled and belittled me instead of handling the matter professionally.
Here's reality folks. Apartment living is what it is. People walk loudly upstairs. Pets do their thing. Maintenance issues happen. And we're not paying top dollar here, so we don't expect perfection. Best thing to do is be as nice to your neighbors as possible. Be as nice to the management as possible. Trust me. It comes back to you. We have been able to speak with our neighbors about the issues. We've got bugs, but we live half underground on the lower level. It happens. I am happy with our apartment, even though there are some issues. I've come to realize that most apartments have issues. It's just the way it goes. If you want to go and pay $1500 a month someplace, maybe you'll have better luck. But for $1000 you get a decent place and a nice pool. I'm satisfied.
Staff can be very rude and unprofessional at times: lieing and hanging up in your face. Maintenance issues are not handled in a timely manner.
Moved from VA to here with never seeing it in person and everything was exactly as described from online to phone calls w/ office staff. The staff even took pics of our exact apt and sent them to us upon our request. Our apt was ready upon our arrival, clean and had fresh paint and new carpet. A very quiet and very clean gated community.