Management of this apartment complex Is very unprofessional, they are very rude! management is really nosy and they will send the maintenance guys inside of your apartment just to check for pets with out your permission. It was the worst mistake moving here. Also, the apartments suck and are ugly and small for the ridiculous rent price! General Manager has no people skills. In a simple misunderstanding she called me on the phone and in a harassing tone she yelled and belittled me instead of handling the matter professionally.
Here's reality folks. Apartment living is what it is. People walk loudly upstairs. Pets do their thing. Maintenance issues happen. And we're not paying top dollar here, so we don't expect perfection. Best thing to do is be as nice to your neighbors as possible. Be as nice to the management as possible. Trust me. It comes back to you. We have been able to speak with our neighbors about the issues. We've got bugs, but we live half underground on the lower level. It happens. I am happy with our apartment, even though there are some issues. I've come to realize that most apartments have issues. It's just the way it goes. If you want to go and pay $1500 a month someplace, maybe you'll have better luck. But for $1000 you get a decent place and a nice pool. I'm satisfied.
Staff can be very rude and unprofessional at times: lieing and hanging up in your face. Maintenance issues are not handled in a timely manner.
Moved from VA to here with never seeing it in person and everything was exactly as described from online to phone calls w/ office staff. The staff even took pics of our exact apt and sent them to us upon our request. Our apt was ready upon our arrival, clean and had fresh paint and new carpet. A very quiet and very clean gated community.
I moved on second floor. The people over me letting their dog used bathroom on deck . Reported to manage. She couldn't come to inspect . I over heard the neighbor on third floor tell her mother she was make my life hell They do care about what is going on at apartment. Requested to move to another apartment sd there be $80 more. Dog urine all over my porch furniture. Don't move there it was very bad experience.