Well I moved in in November 2014 and honestly it was the worst choice I have ever made. The first week I moved in the a/c broke, it took them about a week to fix it. Then the garbage disposal broke the ice maker in the fridge broke. So just know if you move there things will always break. One day It was raining I came home and the ceiling was leaking my floor was soaking wet. I had to get buckets to put under the large droppings of water, it took them about two weeks to fix the ceiling. Im giving anyone that is planning to move in these apartments a warning. They seem really nice and thier move in special may sound great but thats how they catch you. This message is from A
I lived in one if the recently renovated the one bedroom units. Renovations seemed to be limited to counter tops and cabinetry. I will say they weren't bad. Black cabinets with a light gray granite in both the kitchen and bathroom. Glass tile backsplash in the kitchen. Nice, large double kitchen sink and dishwasher. Evidently the budget was blown on those upgrades. The flooring in both the kitchen and bathroom is a completely unconvincing faux wood vinyl. The balcony is a wooden deck. Therefore, you can see your neighbors above or below you and anything your neighbor above spills (or the pets excrete) rains down upon your balcony. Lovely design that could easily be fixed with plywood and outdoor carpeting. I should mention there is an outdoor storage closet, which was nice to have. Speaking of flooring, the subfloor for the second and third for units is evidently just thin plywood. Even in the carpeted portion on the units, it makes an absolute racket unless you slowly tip-toe around. Being on the second floor is the worst. You constantly have to try not to disturb your neighbors below. While having to deal with your neighbors above who could care less. Beyond that, you also get to listen to your neighbors conversations, televisions, stereos, washer/dryer and bedroom/bathroom activities. So, not a particularly quiet residence. Although, I will say you don't hear many cars cruising around with booming stereos, loud exhaust systems or people hanging around outside talking loudly. Some of design choices are rather off. Such as the cheap fluorescent light fixture in the kitchen, the cheap ceiling fans in the living room and bedroom (one of which was broken) and the black kitchen appliances (seriously, stainless is practically the same price these days). In my unit, the enamel coating on the bathtub had somehow been ruined. Something which is can be cheaply and easily fixed by a professional tub refinisher. During the time I lived there, they were giving the community a facelift. The buildings were being painted, leasing office was moved, the gym was being renovated and the landscaping updated. Therefore, many of the amenities weren't available for use. However, it should look nice once completed. All in all I was satisfied with my apartment. The price however, was about $100 per month too high. Considering what you get and how far out of the way it is from downtown, they really need to lower their rates.
I moved to Florida a few years ago and have lived in this complex the whole time. Is it perfect, no, but the reality is it is hard to create and maintain perfection. Since moving here, I have been through 3 or 4 different management companies. Until this new company Cortland came in, little to nothing was done here with the up keep and maintenance. Since Cortland arrived, I moved into the upgraded apartments and I have seen a tremendous amount of work, repairs and effort put into improving the complex as a whole. The office staff work incredibly hard and are always pleasant, they do their very best to make the residents as happy as possible and notify what is happening around the complex through emails, flyers on the doors, etc. The biggest complaint I read and have experienced is fulfilling maintenance requests. I have lived in an apartment complex before out of state and have lots of friends who live in them locally here. The fact or the matter is, no matter where you live, unless you have a lots of $$ to drop, maintenance is always busy and people have to remember that their individual "emergency" request is not the only one out there, especially at a place that has a lot of units. The maintenance staff works incredibly hard here and do their very best to accommodate hundreds of people's needs, requests, and demands as quick as possible.
THIS IS BY FAR THE WORST PLACE TO LIVE. SO FAR I HAVE HAD 2 BROKEN SINKS WHICH TOOK THEM MONTHS TO TO RESPOND. THERE HAS BEEN A BROKEN DISHWASH THE POOL IS FILTHY WITH ALL KINDS OR CREATURES AND THERE IS BADD COCKROACHES PROBLEM I SPENT A LOT OF MONEY ON PIZZA AND A ROACH ATE T IT THEY OWE ME 20 DOLLORS AND A FROG YES A FROG HOPED ITS WAY IN MY APARTMENT HOW SICK
I was a happy resident for over 2 years at this complex and never had any issues with the apartment or the staff whatsoever. I had a great relationship with the staff, my neighbors, and even referred friends of mine to move into the community. The one major issue that changed my mind about Deer Park was when I was offered a job overseas with the federal government. I got the offer in January of 2014 and spoke with management about my options for getting out of my lease (which was ending in Aug) since I would be living in Eastern Europe for over 6 months starting in early May. They broke down all of the options for me and were very good about seemingly trying to help me out in my situation. It would have ended up being more expensive to end the lease early, so I decided that I would pay rent for the last four months of my lease even though I would not be living there. They were all aware that I would not be renewing my lease, and even wished me luck in my new career. I left for Europe and continued to pay for the apartment throughout the summer. Out of courtesy, I sent them an email at around the 30 day mark reiterating that I would not be renewing my lease. I even thanked them for all of the support throughout the year. I never heard back from them, and I did not think to contact them any further, as I had just paid the last month of rent to them. It was to my surprise that a letter was sent to my home of record stating that I owed them $700 for failure to give them notice of vacating. Needless to say, I was confused and upset over this. They knew me and my situation personally, I sent a courtesy email, and all parties were aware that I was not going to renew my lease. I contacted them from Europe to try and work out why this was sent to me. After two years of living there, over $16k in rent, and getting to know the staff personally, they informed me that there is a technicality in the lease agreement that requires 60 days written notice when you are vacating. They told me that they had informed me about this, and maybe they did, but I do not recall. It was obviously a stressful time for me right before I left to start this new chapter of my life, so it could have slipped my mind. One would think that all of the goodwill that I had with them would make a difference. It did not change a thing. Even after knowing my unique situation they still want the $700 from me. This instantly changed my opinion about this apartment complex and the managing group who runs it. Beware. Like I said, overall I had a good time living here. But think about my situation before you sign a lease with them. Do you want to be living in a community where they care more about the bottom line than their residents? I know that I would not. Please think carefully before deciding on living in this community.