The location is the only good thing about living here. Garage doors didn't work 4 out of the 12 months, fire alarms went off constantly, appliances constantly went out, HVAC went out constantly. Terrible service on maintenance requests. AND ridiculously expensive for the area. Go across the highway and pay ~$200/month less.
This is possibly the worst living situation I've ever been in. At the time I signed my lease, there was planned construction on Platte street that Commons Park staff didn't disclose to me. This construction is constant, disruptive, and extremely noisy (going from 6:30 am usually until late at night). When I brought up the issue to the management staff, they told me that they could relocate me but that they'd be increasing my rent by a minimum of 100 dollars. On top of this the fire alarms go off constantly, the walls are paper thin, and the apartments are extremely overpriced. Do yourself a favor and live literally anywhere else, you'll be much better off.
I've lived in CPW for almost two years. My first year wasn't bad, there were issues with the fire alarms but I was told they were in the process of fixing those. Rent was actually reasonable because I came in just when GreyStar took over, so they hadn't priced it out relative to other complexes in the area yet. I felt good about what I was getting for the price. However, renewing my lease ended up being the worst decision. First of all, the upped my rent about $250 per month. And they offered me this "deal" three months before my lease was up, saying it was the best price I could possibly get. This doesn't make sense, however, since their rent prices are constantly changing. I've been my same apartment listed for almost $150 cheaper than what I'm paying. Apparently they screw over their loyal tenants by tricking them into higher rent? About three months after I renewed for my second year they changed the parking to "open parking." This makes absolutely no sense and all it does is inconvenience residents. It seems an easy parking plan would be to assign a spot to each apartment, and then if people want another spot the upper lot floors can be open for that. I don't know why they can't figure that out, either they're too lazy and don't care or they're actually idiots. Both are very likely. There are plenty of other problems with this place, near constant maintenence issues, hallways smell like garbage, the hallways aren't cleaned in a reasonable amount of time (there was once a pile of dog poop left in my hallway for 2 days), the buzz-in system doesn't work. I'm so sick of living in this place and paying an outrageous amount of money. They don't even try to pretend like they care about their residents' satisfaction. It's a bummer because there isn't a better neighborhood in Denver than Lohi, but this level of incompetence make it no longer worth it.
DO NOT LIVE IN THIS BUILDING!!!!! I would give negative stars if that was an option! DO NOT be tempted by the location, you WILL regret it! I cannot stress enough how rude, incompetent and totally unresponsive the management office has been. Just yesterday, as the fire alarms were going off once again for possibly the 10th time this month, the assistant manager basically told me they can't fix every false alarm and I am moving in 2 weeks anyway. This is after I complained in April 2014, and they assured me they were doing everything they could to fix the problem. However, the fire alarm has been an issue for multiple YEARS. If they are truly doing everything possible to fix the system then why is the fire alarm just as faulty as it was several YEARS ago?!? I don't know if they actually just lie to your face or if they are just too cheap to proactively identify issues with the fire alarm system, but either way don't expect any assistance from the management office. While my year of HELL in this place is almost over, I feel truly sorry for those who are not so lucky. Unfortunately, because the building is in a good location (its one redeeming quality), people still rent and they have no incentive to improve the conditions. In case you need additional reasons beyond the fire alarms CONSTANTLY blaring in the middle of the night, the building is in a general state of disrepair. Some doors barely have paint, trash is left anywhere and everywhere, the HOT WATER goes out sporadically, and pet urine has corroded away various poles and gates. I cannot fathom how the word "luxury" is used in the description of this place; there is nothing luxurious about the building or the amenities. For example, one morning there was a shattered wine bottle in my hallway. I notified management at 10 am. When I returned at 4 pm, there was still a shattered wine glass in the hallway. I went to the office to complain, and I was rudely informed by one of their useless leasing agents that she was the only one working that day, so it would have to wait until she closed the office. And that was for broken glass, so imagine how helpful they are for other issues. Finally, if I still haven't convinced you to avoid being suckered into this place, the parking situation is so absurd it's laughable. The same people responsible for installing the fire alarm must have been in charge of measuring/painting the parking spaces, because they are just as awful. There are huge variations in spot sizes and some spaces are so tiny cars literally cannot fit. Not to mention, the A building doesn't have enough parking so I have to park in the B building. While reviews always tend to focus on the negatives, I honestly cannot think of ANY positives to this building besides the location. But luckily, as the assistant manager so astutely pointed out, I am free from this dump in two weeks and will NEVER again live in a GREYSTAR community. EVER.
My husband and I have been living here temporarily for the past few months while we close on a new house. We chose this complex bc of the location...and that's it. I should have done more research before hand, but since I knew this would be temporary, we just went with it. It's very expensive, moderately old and not super well kept up. We had four maintenance issues the first couple weeks! Things that should have already been taken care off. Washer leaking, a/c not working in 2nd bedroom, leaky master faucet and disposal backing up. Parking is pretty unpleasant too. Older residents have reserved spots, while they transition into an open parking concept. This means all new residents can only park in unmarked spots....and there aren't too many, which means you'll likely be searching for a while or parking on the top floor. This doesn't bother me too much, but it's just not fun if you're unloading groceries or coming home late at night when all the open spots are taken. Above all the number one annoyance is that the fire alarm has gone off no less than 10-15 times in the past 3 months. We are talking, SUPER loud alarms. They are in the hallways and also in the units themselves which makes things ear piercingly intolerable. In fact, it's going off right now for the second time this morning...and it went off for about 30 minutes last night Our cat has had it, as have we :) I gave this place 2 stars because the location really is pretty awesome, and while I've read bad reviews with the staff, we've had a very great experience with all of them. They are personable and professional. If you're looking for a great location...are between the ages of 20-25, have the cash to spend and aren't bothered by the stuff I mentioned, then this is your place. As for us 30-40 somethings...the college style co-ed pool parties and fire alarms are enough to make us look forward to getting into our house very much. --EDITED-- I bumped my rating down from 2 stars, to 1. Last night, fire alarm at 11pm...of course EVERYONE thought it was a false alarm because the damn thing goes off every week. Well, turns out there actually an emergency. Smoke billowing out of a 4th floor unit. The unit filled with smoke and that particular unit's alarm was going off, but the building alarm didn't set off for another 45 minutes!!! This is info coming from the surrounding neighbors of the unit and the fire dept. So the alarm goes off for no reason when it's totally unnecessary...and then doesn't work properly when there actually IS an emergency. Forget the location, this place sucks. There are plenty of other apartments popping up within a half mile of here that I'm sure are 100x better. Spend your money there and have some peace.