I've been living here since July 2015 on a 13 months lease and can't wait to get out. The apartments are old, and the appliances are even older. The service level is unacceptable!! No response from anyone. Managers make promises and never meet them. Even after walking to the office 3 times and talking to a manager, a problem will not be solved. When they bother to come, they leave a mess behind. They are not organized, contacting residents and asking them to reply with info on access cards and parking locations, because they can't manage even that. The admins are nice, but they have no idea what to do with an unhappy customer. Prepare for huge electrical bill due to old appliances. A/C filters are never replaced as well. Stay away from this place if possible!
DO NOT GO TO WESTMONT!!!!!!!! GO TO BAXTER CROSSINGS!! This complex is awful. Once they sell you with lies they dismiss you immediately. DAYS for appliances to be fixed that are always breaking. They don't take that into consideration whe their rent is INSANELY high. They supposedly focus on short term leases. 70s 80s everything. The complex RIGHT across the street is updated and much cheaper! They wait for it to be legally binding and then your experience is awful. My kids wake up several times every night because you can hear every single step they take. Walls are paper thin!! Everything is old and falling apart. Counters are 70s and have chips and scratches. Do NOT go by the model. They REFUSED to show me the actual unit when visiting and I had to settle because it was short notice for work and they took full advantage of my situation. DO NOT GO HERE!!!!!!
We recently moved in and have been blown away! Aside from the property being incredible and always clean we have amazing neighbors and the office staff is way beyond helpful! They go far above and beyond. The few things we wanted to change about our unit were even put into work orders and done within just a few days.
These apartments are crap. All the westmont staff, they care more about their look than apartment and people's need. They never knows how to fix the problems with the apartments. Maintenance is so poor that they come after 2 weeks. You never get your security deposit back. Even one of their staff asked me to write good things about their apartments in the review when I had just moved in. But one years of stay, the experience here was really horrible. They charge unnecessary things once you move out and you will get $500 bill with ridiculous claims. If you want to continue your lease for next 6 months, their charges vary from 40% - 65% more of your current rent, which is totally ridiculous. Overall it was horrifying experience !! PATHETIC STAFF.
The apartments are ok, but the staff is terrible. We have lived here for almost two years. It is close to work and school for us. Other than that, we would have moved right away. Management takes weeks to fix anything and our porch looks like it is going to fall down. The maintenance people have come in when we said not to, and then have not showed up when they are supposed to. Don't live here unless you absolutely have to!