Not a total dump but it is way overpriced. The toilet rarely worked properly and the A.C in my room was not that effective. Considering we payed over 800 for a two bedroom I am highly displeased. NOT worth the price at all. This place SUCKS. They want to charge over 600 for a efficiency? NOT WORTH IT. I also had a major roach problem in my bathroom and closet in the summer. DISGUSTING!!!!! Also be very aware that maintenance is always barging in for random BS. One time they came unannounced to check the ceiling fans!???!! If you have to live here just be careful.
It is not a good apartment at all. I used to live there for two years. it is totally a nightmare. One man break into my apt one night. ..Luckily no one get hurt. Since then, I had been told by some residents there that some of them got apt-break-in too . It is not safe to live at that apt. Also,the service processing is so slow. The most worst thing is that the security deposit is too high (could be up to 1000$) . When you move out, the lease office will try to deduct as much as they can. The deduction could be up to 800 $. Even you hire the janitor to clean your apt when you move out they still deduct all your deposit!! I think most of the international students live there only because they are not familiar with that area. that is the first apt they can find when they arrive UTSA late. Once they get familiar with that area, they will move out after one year . since there are a lot of cheaper and safe apt to choose around it.
I lived at Chase Hill from 2012-2013, but left after my lease was up (not because it sucked, but because I wanted more rooms). I really enjoyed my time there, it was very homey and the staff was very kind. If ever I had an issue, which occurred every now and then (it's an old building, you have to expect that), they were very prompt and more than glad to be of assistance. There weren't any problems with rowdy neighbors, everyone was really calm and it was awesome. The rooms were a very good size, this being said that I now live at a place where I pay more and the rooms are significantly smaller. We never had any major issues that prevented us from living there due to insect infestations or plumbing issues. Only thing I would advise is when you move in mark everything on the Apartment Inspection sheet they give you. Otherwise you WILL be charged for it. Be very picky about the stove, carpet and counters. If there's wear and tear, write it down. Mold or water stains, write it down. We had to pay for a new stove, carpet and counters (though the counters were kind of our fault). The stove was old and we didn't mark the bad condition it was in so we paid for it. So pretty much, just be nit picky of the things that are wrong. Apart from that, living there was great! I would have stayed had they offered 3 bedroom apartments. I'm actually moving back as soon as my lease with my current complex is up. The only reason I give it 4 stars and not 5 would be due to the issues we had with plumbing sometime and during the summer when the A.C. suddenly stopped working (it got fixed though).
lived there for 3 years. had 2 leases with them. Took one week to clean up my apartment when moved out, But they just make up the final statement to make every thing not clean, charged all of my deposit. Really disappointed how they treat the long-time resident like us. Feel so sad for them!!
Legitimate, current resident here. I first signed on with chase hill for a one year contract and later renewed for a longer lease, which I am still enjoying now. So far my overall experience has been a positive one, here's a list of the top three attributes I appreciate, as well as the top three characteristics that I think need improvement: Pros: 1. Very respectful staff. I've conversed with them on many occasions over a variety of topics, and they've never said anything that made me question their professionalism or dedication to running a smooth operation. 2. Prices for the location are not bad at all. I'd encourage friends to room up with each other, you'll probably save some cash. 3. Chase Hill is not student housing. This is a plus to anyone who values their privacy. Student housing complexes tend to be much more invasive than "regular" apartment complexes (Also makes prices cheaper). Cons: 1. The buildings are aging. It's just a simple, sad fact. The units are plenty comfortable on the inside, but to someone who values the highest in aesthetics might find it something to gripe about. This includes appliances as well. However if something doesn't work, getting it fixed/replaced is usually as simple as filling out a work order. 2. Plumbing seems to occasionally be on the fritz (building specific). In my years at Chase Hill, I have received notification of water being shut off for maintenance or repairs 2-3 times (each incident lasting a few hours). While this has yet to inconvenience me, others may have been affected in an unfortunate manner. 3. Washing centers. Hate 'em, though the machines work. Enough said. To sum it up nicely for any college-intro or post-graduate folks out there, Chase Hill is a pretty chill place. If you're looking for a quieter complex, and can do without the amenities that student housing tries so hard to market (Huge computer lab, fountain in pool, arcade machines and pool tables, etc), stop by and have a chat with someone in the office. It's a solid complex.