I don't even know where to begin... The unit that I was promised was smaller than what was shown when I came to visit the facility the first time. I had numerous attempts working with an older lady who used to work here and was just very impatient. She went off on me for simple electronic issues over the e-agreement that she couldn't figure out. The second month, someone had broken into my apartment, right after I confronted them to fix my broken door lock for both my front door and my glass door by the balcony. I finally got a new door close to 2 months later, after being told that the door never came in, we had to contact another vendor, etc. The water sometimes turn freezing cold at certain times during the night. Some nights, the water only comes out in trickles. My sink had been clogged several times and that was the only time that it was done in less than an hour. My bathtub also did not have a stopper. I was happy that the maintenance guy got that done right a way because I like to take my baths. The gym was decent, and rather clean. There was one point in the summer where it was just cloudy and murky underwater. It took them close to a month, a month and a half before the pool was cleaned. The hot tub was even worse. I've never been there the 1 year that I've lived there. There is always leaks in my garage space, and a few times, my space had been either blocked by the trash compartment door that I couldn't get in or out, someone had parked in my space, or that a vehicle had blocked my space entirely that I couldn't get or out. The garage door had been broken once for 2 days. It was just open for the public to come in and out. I've been woken up by two police officers a few weeks ago with warrants for my neighbor's arrest who is in the room across from me. There were also a lot of ruckus living here, I had a hole by my door because someone got into a fight at 3 am. Also, if you live on Virgil side, be ready not to sleep well because the fire alarm will go off every few hours. This place is not safe. For the amount of money I pay for this tiny studio, I could get a better service for the size and location elsewhere.
Loud, ants,rats, name it all and office dont do shit about it . sick of this mother fin place .
i've lived in the place for 2 yrs, & the first couple of months was gross having roaches coming out every where...it was so embarassing having guest over & they are climbing over the wall...the club house ac never worked & it was super hot during the summer..the only thing i gave 2 stars was the amount of space in the rooms, but other than that managment was very poor.
This apartment is well known for trying to scam people. Don't be fooled by the nice entrance. They try and get people to do their application and pay fees, including a credit check, then turn them down. There are a lot of loud people during the day, and now they have security... not for outsiders but for the people living here. If you go in the pool after hours, then the security writes you up... so you are paying extra for less rights. Ridiculous.
Roaches... Dirty elevators, landings & hallways.. Curbside dog poop EVERYWHERE almost inevitable to track in the building! The apartment upgrades DO NOT match the main office or website. You either get 1 upgrade (granite counters, stainless steal appliances, cherry wood cabinets) not all (SCAM)!