I regret moving here, the people in the office made it sound so nice because of the schools located around the area but these apartments are not worth it. First they have really bad plumbing issues along with mold, we started getting mold in our unit the second month we lived here, we have dust mites which the office is not doing nothing about, the security gates are always messed up and opened, parking is limited so if you have more than one vehicle..... good luck. The office is really unorganized, we received three evictions notices in the past two months by accident. I can't wait until our lease is up so we can get the hell out of here.
I HAVE BEEN LIVING HERE FOR I YEAR AND 6 MONTHS. I HAVE NEVER BEEN HAPPIER. I LOVE MY APT. THE ONLY REASON I AM MOVING IS BECAUSE I QUALIFIED FOR RENTAL ASSISTANCE AND SADLY ASHLEY OAKS DOES NOT PARTICIPATE OR I WOULD LIVE HERE FOREVER. THE STAFF AND MAINTENANCE ARE GREAT.
Just don't. Seriously. I've been here 11 months now and I can tell you that though your layout for the unit might be nice everything else is crap! Always have problems with maintenance they don't want to do anything. They make promises that they won't keep. My unit had mold in the vents to which they kept telling me it's not mold it's just dirt, which was bull, I bugged them for three months to fix it, my bathtub and wall is all rusted out because one of the maintenance t hay blew the ac line did something wrong and the secondary pipe won't stop leaking, I've been told that they cant fix it, which is also a load of crap. I've Filled out multiple maintenance requests on that one. The office people never answer the phone and. most of them are extremely rude. oh and the rent and water you pay here.. ha.. I went to just pay my rent because I was short on funds, well they subtracted my water bill from it and gave me a notice I was short on my rent!! They've done this twice to me! They are two separate bills!!! Anyway.. There are so many things wrong.. don't forget the ants! I've never had ants anywhere I've ever lived, I'm a clean person, but here.. you can't escape them. So I know the price and look might be nice.. but run. Seriously.. just RUN
If your unit has any maintenance issue, don't expect them to fix it promptly. When I moved in, I found a lots of pre-existing issues. I had to contact them 4 times within 5 weeks before they actually showed up to fix some of the issues. After more than 3 months, I still have 3 things that have not been fixed yet and it looks like they are not willing to fix it at all. The biggest issue that I still have is the cigarette smoking smell coming from the exhaust ventilation in my master bedroom. I guess the below units have some smokers. I will definitely not staying here long or suggesting anyone moving in Ashley Oaks Apts. I talked to the management again regarding the cigarette smoking smell and they said they could not do anything about it. If I want, "I" have to knock the doors of units below mine and beg them to stop smoking in the bathroom, otherwise, my family including a little kid to suck it up till the end of the contract. I also reported the second time within 2 months about "a lot" of black little objects coming out from the faucet (a lots to the point that I can feel weird things in my mouth after taking a sip) and they said it was normal and told me to let the water run "until it clear" before using it "every single time". I thought I let the water run until it is warm to use was more than enough, but apparently, not at all. I'm just wondering what type of water systems does this apartment have? Would you like to sign the lease and find out something wrong inside your apartment, and then you "have to suck it up" for the rest of your contract because they can't do anything about it? 2/15, I contacted a NEW apartment manager about the water issue again and requested her or send someone to my unit to see what happened with the water at that time, but she refused to do so. She then came later on the same day when I was not at home and claimed she saw nothing coming out from the faucet, however she saw I left a big mixing bowl with a lots of small black objects in the water. She told me she would contact the water company to inspect the water system because it most likely came from the water system and her maintenance team could not do anything about it. Today, 5 weeks later, I asked the manager about the status, she said she sent some apartment maintenance guy to inspect and saw nothing, therefore, her management team could do nothing about it. She disregarded the facts that I sent many pictures about the same issue since I moved in and David, a maintenance guy, saw himself once when he responded to one of my water issues around 1/15. How could a manager level can answer such an irresponsible way? I also contacted the corporate level in CA for help, but nothing changed. Another thing, my car parked at an assigned spot just got smashed the window by some theft recently and I also heard I was not the first one. So, good luck to those who plan to sign a contract with them! Last week, the manager brought a SAWS guy to my unit and he confirmed the rubber inside the hose connecting to the sink faucet was the cause due to too old. The manager and her team seem to care more about all issues have been happening in my unit since I moved in. She said she would take care them all at once. I hope the management team can take care the trouble calls and all other issues promptly and effectively from now on.
when they fix things they do it all at once. Thank you Lord I can go whenever I want.9 bricks nd I'm off.......beautiful nd the service is great so far.....Thank you Jesus love you guys