I've lived at Regency Woods Apartment Homes (RW) for almost two years now, and I've loved it. I formerly lived at The Landing and it's a night-and-day difference. I chose this apartment originally because it was far nicer on the inside than many of the others I was seeing - no crappy patch jobs on the walls, no staining, nothing that I would wrinkle my nose at or think to myself "It's great except for...". When we initially moved in we noted a urine smell in one of the bedrooms during our move-in inspection, and they had the carpet pulled up, the floor sealed, and new carpet put down in 24 hours, and there hasn't been a hint of a smell since then. The staff at RW has had some high turnover in the last year, but that hasn't impacted the service. They've always been responsive and helpful with any issues - which have been few and far between. One of the things I love most is the quiet - It's very peaceful. Our apartment has great airflow, with windows (and a double sliding glass door) on three out of four walls. The double slider takes up the entire wall in the living room, and we get lots of light - but no direct sun in the apartment, so it stays cooler in the summer. Now if my downstairs neighbor would just stop slamming her door... :-)
I moved here nearly two years ago. I have the garage/storage bldg. I do like the area at Regency Woods where I live, however, I am happy I don't live at the other buildings. Management are very professional. The maintenance techs are wonderful, also. The rent is high, but, you have to consider, when it comes to apartments, you get what you pay for. My six-plex is quiet, thank goodness. I feel comfortable here. I do, however, hope they do not raise my rent next year too high, because I won't be able to afford it. Overall, I enjoy this apartment.
Worst place ever, won't even cooperate with a pre inspection. They claim it takes 2 minutes, but it has to be on their schedule. I don't like people coming into my place of residency when I pay rent. I walked to their office and they are literally doing nothing. How can you not accommodate for that? The new staff are worthless, and they don't deserve to work here. They have been rude and unprofessional from the get go. They quoted us at a rate of 960 and then raised it by 300 bucks. Don't rent here, that is all.
Don't expect your deposit back at move out time - they told me that I could hang things on my wall up to the size of a number 2 pencil. Then they told me that they needed to do a full paint on the place, and were going to charge me for 4 hours of cleaning (even though my mom and I spent hours cleaning the place). These people do not respect the term "normal wear and tear". Other than that, there are some things that are great about the apartments - nice stainless steel appliances, no screaming kids, and a lot of wooded area. Parking on the weekends can be a bit of a hassle - not enough space to accommodate residents and their visitor's vehicles.
First positive remarks, Updated kitchens and pleasant exteriors. Office staff are very pleasant and helpful. Convenient location and great pizza delivery (Bensons) Negative things. Dont even think about renting a lower unit the floors are paper thin! So thin i can here my upstairs neighbor peeing, washing dishes, watching tv, playing guitar, here every single step that they take. and worst of all here them have sex. Floors creak worse than an old sailboat crossing the Atlantic. Maintenance personnel are super slow to respond and an actual fix is a 75% chance on there first visit. Floors are so cheap that even after repeated deep clean they still stick to your bare feet. units do not stay warm, hot water heater is small dont try to take a shower while doing dishes. I know reviews are not always taken to seriously...that's what i said save yourself the move do not rent an apartment here.