My family and I relocated from out of state and worked with Nikki, one of the leasing consultants, over the phone and through email before our arrival into town. Nikki was very pleasant to work with and made our move so seamless! We were able to apply for an apartment and pay all of our deposits online, which helped lessen our stress before our move. Because we were from out of town, we were unable to do a walk through of the apartment, however after our arrival, we were amazed by the beautiful view of downtown Reno from our porch! We couldn't have asked for a better apartment location; the sunrises and sunsets from our porch, living and dining room are more than words can ever describe! We have yet to use the 24 hour gym facility and we look forward to the pool in the upcoming months. The grounds are well kept and the staff have been so wonderful answering and helping with all of our questions and concerns. The apartments is also in a great location near restaurants, shopping, and the I-80 freeway. There are great parks nearby if you have children, as well as biking and walking paths. We have not come across rude or loud neighbors, which is of course a plus living in apartments! We would recommend these apartments.
Awsome apartments and super great staff, not to mention the perks like brunch on Saturdays although i would like to see the hot tub open more of the year than it is.
I have enjoyed living here. Management is great Only reason I'm moving is I need enclosed patio The 2 bed 2 bath is quite large. Beautiful view. In summer when pool is open it is always clean. I've never had any issues with my apartment so I've never had maintenance really have to come and fix anything since living here. Saddened that I must move but my fur-baby needs an enclosed patio. I need downstairs and they do not have enclosed down stairs... upstairs balcony's are nice and large
This apartment complex is actually the best I have ever lived in.. No dirt bags, no punk kids, never had car broken into.. Staff is very nice. Very clean apartments. Rarely do the reviews come up on the web but I would like to write this one. Most of the ppl that write these crappy reviews on places such as these are dirt bags and don't pay their bills.. destroy apartments and then wine when they can't get $$$ back for deposit.. Great apartments!! Oh and forgot to mention! Got my carpet cleaned for free after a year...
We had a similar experience to the previous review. At first it was great low deposit, good management. The management had changed twice in the 3 years, so they had no idea what the previous management had verified as far as damage to the apartment. So when we moved out, we were charged $600. Yes, we lived there for 3 years and there was some wear and tear, but to charge us $50 for a flimsy blind? And $200 to clean the place when I'm sure that the people they paid to do it didn't get paid that. We had cleaned and steamed carpets and were still charged for the service. Better yet, we tried to set up a payment for this bill we didn't even agree with since we were threatened with them taking us to collections and the front desk personnel had no idea about the payment plan we had just set up over the phone a few hours earlier. So as of now, we had given them a $100 check to start to pay our debt off and a month later they have yet to cash the check. Be careful moving out, make sure on the inspection you note every little piece of damage as you will be charged an extreme amount for it. Also, make sure you read the entire lease before signing, since they sneak in language that makes them able to charge you arbitrarily.