The main issue is that my new lease would be an increase of over 20% from 1 year ago and leases are a maximum of a year. The other issue is that the office personnel don't answer the phones during business hours nor do they return calls in a timely manner if at all. I had one call get returned after 3 days. If it wasn't for the unreasonable rent increase I would stay but now I need to find a new place to live.
All of the cameras here are fake! I recently learned that there is no DVR recording these cameras that you see everywhere scattered throughout the complex. Office personnel tells me that there live feed however no one is watching them. That's probably why there's been some hoodlums walking around stealing random items off of peoples porches late at night... false advertising and a terrible injustice.
Same issue as Thomas. The first walk-through was very brief and and surface level. I wasn't available for the final walk-through and was completely taken advantage of because of that. Left the place absolutely perfect, but they still remodeled on my dollar, claiming to need everything from new counter tops (though they were left in the same state they were when first rented) to carpet repair (they didn't like the dimples my couch made from sitting on the floor). If you value your dollar, I would strongly suggest looking somewhere else. Parking was also terrible. Not enough spaces for the number of community members, so if you do rent here, be sure to have no roommates or family with a second vehicle.
Bad experience while I spent 11 months in that apt. Small and noisy environment. The first walk-through before moving in,,,they did it very simply and casually. Final walk-through for moving out,,,they scrutinized and charged me huge amount although we cleaned the house thoroughly. Ridiculous management style.
So many of you have elegantly described the negative aspects of living at the Addison greens. The recurring theme all leads back to the management. APM solution has been to replace management time and time again and still has made no stride with residents and has decreased their profit and created more problems. In the process the residents continue to endure problems that they, just, should not have too. I have read all comments associated to the Addison greens. 90 percent are all situations and conditions you will inevitably face while living at the Addison greens. And if you did not research the Addison greens and have been drawn in by the Costco's membership or the free Sunday brunch i would like to offer you an apology, not because it is my fault, but to let you know that i understand. You see, I care about the community i live in like so many of you do, and it is frustrating not to be supported. It is the families that make the community and the Addison greens staff have an obligation to do everything during there shift to support the community. It's funny, one day i was talking to a member of the staff and asked how come simple repairs can take days to fix, the staff member began to talk to me for the better part of 20 minutes and their recurring theme was they don't get support from corporate(APM). The problem solver for APM has come up with is to replace the manager and have went so far as to send a member directly from there office to the Addison greens. So for all of you who truly believes that things will change or are getting better, Good Luck. With the times we are in and the so many uncertainties why risk more heartache. The new approach for Apt communities should be individualized, and there are some out there. Now, for APM let me describe what individual management is: For the residents that consistently pay there rent on time should receive superior customer service. If they feel they are treated good they will be the best advertising money can buy. More importantly they will bring the kind of tenant apt communities seek. Instead of bringing in a balloon truck 2 times a week to supply balloons that inevitably end up in the road, put your money towards the people. This strategy was proven true years ago at an apt community in Alaska i lived in. A lady came in to the office and i could immediately see she was visibly upset, handed the Manager her rent money and said" she was $100.00 short and would have it next week, and before the Manager could respond the lady said in a very agitated tone how much in late fees will she owe? The Manager said We have an in-house reserve relief fund and and it would cover any, and all late fees. The lady left with relief and it was visible to me. Many months later i was offering the Manager a bit of praise for how he handled that situation and how cool it was to have that relief fund. The Manager was very appreciative, and said the lady has brought in 2 tenants from where she works and she herself is so very grateful. This is one idea of individualized Apt Community. Listen To The People!!!!