Arbors is amazing and in a great location. The staff is friendly and very understanding. Chloe one of the girls that works in the office has responded right away every time we've had an issue that has needed to be resolved. They made it very easy to transition from a 2 Bed to a 3 Bed when our friend wanted to move in with us. Arbors also has a workout facility, tanning bed, racquetball, and tennis courts which is very convenient since it's about 100 yards away from my front door. I am on my third lease and plan on signing again.
Arbors is a great place to live. Located at the corner of Grandview Ave and 670, is perfect for heading downtown for a game or drinks, or heading up to local shops and restaurants. Best located apartment for the money. The dog-friendly atmosphere was great for socializing our puppy, not to mention the quarry out back that allows her to swim and cool off on a hot day. The staff is very friendly and helpful. We worked with Chloe Cottrill and she was so helpful. She went out of her way to meet our schedule when we needed something, notified us immediately when a package arrived at the office and is very friendly. If you are interested in living at Watermark, be sure to ask for Chloe and you will not be disappointed.
I love living at Arbors. It is a gated community and a very young crowd. Woodlands Backyard is located right across the street, which makes it easy to get to volleyball for the league we play in. The staff is very helpful, especially Chloe. She is very personable and has helped me over and over. Great place to live!
Unfortunately I learned the hard way with this apartment complex, please take my advice. Everything in our apartment is falling apart, when you make a maintenance request they brush it under the rug and get to it when they have time. We have lived here for six months and it has been the worst six months. A few examples, my electric went out in my bedroom. Other lights in the apartment worked, but nothing in my bedroom did including my bathroom. When I called in to report it, they would not help because it was after hours and not an emergency and said they would “get to it” the next day. Not being able to shower, get ready for work/bed is apparently not an emergency at Arbors of Watermark. Another example, we had an extremely foul smell coming from our dining room. We called to report the issue, but nothing was done about it. A day later water was leaking down from the ceilings and through the walls, ruining our furniture. It took them THREE DAYS to fix the issue, making us deal with the wet and smell. Apparently the tenants above us had a leaky furnace. The maintenance excuse was that they were short staffed. Another example, every time it rains, it rains in my bedroom through the window. I also called to report this, the next day they came and “fixed” the issue. However, every single time it rains I have to move all my belongings far away from the windows because it leaks all over everything. Another example, we live on the first floor and we lived here for THREE MONTHS before they came to fix my window which didn’t lock, talk about a safety issue. Every apartment here is old and unfortunately falling apart. If maintenance was timely to issues and treated things with importance, it wouldn’t be an issue. For what we are charged to live here, the maintenance issue is outrageous. I have never heard of anyone having this many issues with an apartment before. My advice, stay far away. For what you are charged to live here IT IS NOT WORTH IT. You can find MUCH better quality apartments/living situations than Arbors of Watermark. The workout and tanning room is also in very very bad shape. Everything is always broken, out of order, or doesn't turn on. I'm not sure how they get away with renting out apartments with things in this condition. The staff is friendly, that is the ONLY good thing about this apartment complex.
I don't know how anyone lives here. My friends and I toured the apartments yesterday and were embarrassed. We didn't know what to say to the office woman giving us the tour. It was dingy, dirty, and the counter tops look like they're made with the tar used to seal cracks in the road. It was shabbier than the apartment I rented out of high school when I was serving part time. Where they get the audacity to call it luxury is BEYOND me. It was gross. I wouldn't pay $400 let alone $1,600. And before we left the woman from the office told us prices change every Friday... What? Why? The tanning they boasted about was one bed. The "car wash" is a carport with a hose. Cigarette butts and trash everywhere. We were repulsed. It looked, felt, and smelled like a motel 6 and cat pee. How on Earth they have a single resident blows my mind. We should have known better considering there wasn't a single picture of the inside of an apartment online...