I don't know how anyone lives here. My friends and I toured the apartments yesterday and were embarrassed. We didn't know what to say to the office woman giving us the tour. It was dingy, dirty, and the counter tops look like they're made with the tar used to seal cracks in the road. It was shabbier than the apartment I rented out of high school when I was serving part time. Where they get the audacity to call it luxury is BEYOND me. It was gross. I wouldn't pay $400 let alone $1,600. And before we left the woman from the office told us prices change every Friday... What? Why? The tanning they boasted about was one bed. The "car wash" is a carport with a hose. Cigarette butts and trash everywhere. We were repulsed. It looked, felt, and smelled like a motel 6 and cat pee. How on Earth they have a single resident blows my mind. We should have known better considering there wasn't a single picture of the inside of an apartment online...
I've had a broken dryer and broken dishwasher for months. They said they would order me a new dishwasher and install it but 4 months later I'm still hand-washing dishes. They have attempted to fix my dryer 3 times now but have only supplied very temporary/faulty solutions. Service Requests are and Emergency Maintenance are just as bad as the notorious as The Meridian. While The Meridian has the most unprofessional property manager/staff in Columbus, I have very positive things to say about the staff at Watermark. They are friendly, smart and responsive.
The location of the apartments are wonderful! Very close to downtown, OSU campus, as well as the Grandview area. The apartments also have great amenities such as pools, workout facility, tennis court, basketball court, sand volleyball, etc. We moved in a few months ago and we have been pleased with the apartments and staff we well as the response to repairing things that need fixed. We have a two bedroom and we each have our own bathroom, walk in closet, as well as laundry. Very satisfied!
It's a great location and my unit is very cozy with vaulted ceilings, fireplace and deck. It's worth the trek to the third floor. The bundling of utilities is convenient and staff has been very nice. Only complaint is maintenance is tough to get in.
I've lived at Watermark for a few months now and so far I've been pleased. Great location in Grandview right off the highway which makes an easy commute to downtown. The apartments themselves are in very good condition with new appliances, walk-in closets etc. Rent/utilities are a little higher but they have a lot of really great amenities (workout room, pools, tennis/basketball courts etc.) that I think make up for it.