Please read the negative reviews, they are all true! Shady A-holes. The maintenance guys are amazing and that is about it. You can hear all your neighbors, baby monitors!!! you will hear other peoples babies.. I am friends with several people living here and we all feel that the office people are here only for your money and they will find any excuse to take it! If something in your apartment breaks, like my stove the first week I was here.. I hadn't ever used it they wanted me to pay for it! The wind storm turned my windows brown and now they're going to stay that way all winter... because they're going to find an excuse for me not to have clean windows.. IM TALKING BROWN!!! They also had a fire drill and all my neighbors came outside their doors looking at each other like who burned the place down... wtf.. they didn't notify us in our monthly news letter or on our doors.. IT WAS IN THE MIDDLE of my daughters nap time and it just would have been nice to know I didn't need to freak out. You should have seen me struggle to put pants on with a screaming baby.. The pool was always full of people, in a disgusting way. If you don't come home at the right time you will not have a parking space outside of your garage. My maintenance request was lost, had to file another one... WHEN YOU SIGN THE LEASE, IT TAKES FOREVER... It will freeze.. they say they're working on it then call you back a month later because it didn't work I am months into my lease and they called me again because something wasn't signed.. I thought oh it is just an accident but its happened to two other people living here.. Also luck of the draw not all the apartments have wooden floors in the kitchen, they try to put you in ones with carpet and bribe you to pay for wooden floor updates.. but if you have an apartment already updated you're fine no fee.. and that's after they tell you they have no other vacancies.. or any scheduled.. THEY ARE LYING.. When I told them we're looking somewhere else one happened to be available and on the third floor which she said wasn't available either. My carpet had stains, I botched that move in piece of paper with all the wall scratches carpet stains tares and please look inside your drawers, microwave, and freezer I didn't and they were not cleaned. The playground, look at it... blows and there is a group of boys who are really loud and its normal ya know until one yelled "I'D F THAT" at my neighbor over an over as she was walking away. What happened to no dogs allowed? Did that change my neighbor has 3 dogs! Love the size, the open kitchen counter that looks over the living room to see my daughter.. I have nice tall ceilings on the third floor my neighbors decorate with wreaths and I guess the office does host some small things to make up for their rudeness but finding an affordable place to live in this area is really difficult. This is a bit down the road from the crime, but if you can pay a 100$ more somewhere else do it.. because here you'll end up paying that anyways!!!
I didn't live at Prairie Hills for very long but the time I was there was great. To start the apartment was great, the noise level was none existent for me and the apartments are off the beaten path and I loved that. I only had one question I ever asked maintenance and they got back to me within an hour of dropping off my service request. The management team of Alysa, Amy, Krysta were great to work with. They are very professional and personable. Their customer service was great and they really made you feel welcome. If they aren't busy they make time to chat with you and see how you are doing. I highly recommend renting from Prairie Hills.
I hate this apartment conplex!!!. The management harassed me. The girls that work here should be fired! I've gotten harassessed for the vehicle I drive! How am I suppose to control that! Seriously! Hands down worse place I've ever lived. Never more into the Apartments!!
Potential tenants beware! This property group is extremely shady and unethical. They will double talk and double charge you for everything possible upon move out. When we were moving in, we were told in great detail that the $400 non-refundable redecoration fee includes full wall painting and carpet cleaning. However, when moving out the story changed. We were charged for full wall painting and carpet cleaning again on the final itemized bill! All of the work that they claim is included will be charged to you again whether any work needs to be done or not. Even if you never hang anything on the walls and keep them spotless, they will still paint them when you move out and still charge you $160 for that service, even though you already paid for it in the non-refundable deposit when you moved in. Additionally, you will not be able to speak with any of the staff in Spokane about the disputed charges. You will have to call the corporate office in Seattle and try to dispute charges with someone who never saw the apartment unit. That person will be extremely rude and claim that you did in fact cause all of these additional "damages". Do yourself a great service and pick any other residential group. Don't be fooled by the friendly staff, promises, and nice units.
Place sucks.do not waist your time getting screwed with your own money