CSULB STUDENTS BEWARE VERY POOR STAFF I decided to live here because of the close proximity to the Cal State campus but as soon as I moved in I realized I had made the worst mistake. It seems like the only good thing this hell of an apartment complex has going for them is the location. I have to say the worst part about living here is the lies that I am consistently hearing from the staff. On the day I signed the lease the woman in the front told me the entrance gate was open because of "the rain" and it would be closed again the next day. Five months later here we are and the gate has not been closed once since I moved in. Anyone could just walk onto or drive onto the property and do whatever they wanted, like sift through the trash in the middle of the night making an inconsiderate amount of noise. The complex in its entirety is noisy at all hours. The amount of BUGS in my apartment and every other apartment is ridiculous. I got BED BUGS as soon as I moved in, and let me reassure that I did not have bed bugs before moving in. The water bugs come up out of the drains overnight. Ten or fifteen a day I have to kill. There are ants everywhere, not just in the kitchen but everywhere. There are roaches everywhere too and it is downright disgusting. And god forbid the Alvista staff doing anything about it but tell me lies about how they are going to take care of it. Never had I had a maintenance request filled in a timely manner. I had to beg the man in the office to call the maintenance people to come fix my leaky faucet that had flooded my kitchen. He wanted me to wait until Monday to get it fixed even though I had requested to have it done during business hours on a Friday. The parking is 75$ A MONTH which is outrageous. The laundry rooms are gross. Only one out of the three dryers work and the washing machines leak everywhere. They turned off my water for an hour without notifying me in advance because they were renovating the apartment next to mine. When I moved in five months ago, we had made a list of everything that needed to be fixed. Five months later not a single thing on that list has been repaired. I have reminded the staff multiple times to fix these things but still no sign of repair. The head woman had promised me a new mirror months ago. My front door is too big for the doorway making it difficult to open and close. The shower has two knobs for cold. The bedroom door doesn't stay closed. The "air conditioning" is just a cheap portable air conditioner with a tube that goes outside. There is no light in the living room. There is wiring and a light switch but no light which seems like a waste. Overall the prices are high for such a poorly managed dump. DO NOT LIVE HERE if you: hate bugs because you will inevitably be infested with them; hate the smells of trash all the time; like things to be fixed at all; like your laundry to actually be dry when you take it out of the dryer; don't want weirdos and random people walking around whenever they please because they can't figure out how to close the gates; want to park for a reasonable price or even want to live in a simple apartment for a reasonable price. I cannot WAIT for my lease to be up so I can leave this junky overpriced nightmare.
My wife and I have been living here close to 1 year now and we have experience a great improvement of the total area here. They are continually remodeling units here. Also, anything that will save money for the residents the Corporation will make the necessary changes needed. When we have an issue with our unit, the office personnel will respond relatively fast. We have great lighting all around the complex parking area. I am grate to have a Security Officer on premises also. The Manager and the entire staff are always willing to assist you with any problem with great service. We have 3 swimming pools and 1 fitness center. We also love living in the entire location by the traffic circle area. This is a great place to live.
Lived there for 3 years, awesome spot to live, managers handle issues as soon as asked. pools are clean and fitness room is great for a quick workouts. lots of college kids that can be a bit noisey. I like the mixture of renters, families, singles and the college kids.
Good: Friendly staff Near many restaurants and places to take care of groceries and laundry Near schools which is convenient for students Fitness Center Sometimes events like Friday Hot Dogs Laundry on premises Referrals decrease rent for one month only (Still nice) Large pools Gated community Bad: Always high demand, so prices are not likely to decrease Parking doesn't come with rent Laundry on premises costs more than walking across street for Coin Op Laundry Unable to control disturbances like loud noise (babies, music, parties), bad smell (smoking), control of animals/pets Scarce chance of announcing any promotion/discount for low-income students/residents (because they already have high demand) Rent will eventually go up until I can't afford it
Not poor to fair. Just poor. Don't move here, unless you want to be awakened 6 days a week at 8 a.m. by jackhammers and circular saws. Or if you don't mind having to pass through a slit of plastic to get into your apartment. Or you like mud and dust everywhere, inside and out. Or workers coming in and out. Or having a 2 ft by 2 ft hole in your living room, covered by a mere piece of plywood...FOR OVER A MONTH. Or if you don't mind receiving a random letter one day informing you that your balcony will be removed next week. Seriously, how long does it take to replace and plaster a window? Not a month. They really expected me to live there with the cold and the light? No blinds? I guess I should have known when I moved in, and they said they were renovating? No. They showed pictures of the facade of the front office. Not pictures like the ones I'm going to post here. When I walked into my apartment with the rental agent and said, "it's so big and beautiful, and look, a balcony!" She never mentioned that I would only be enjoying it for 5 months. Or that I would spend my entire winter break at my moms because of the mess and the noise. Also, when you call and complain, they don't call you back. Looks like I'll be researching renter's rights. This place is terrible. Even before the renovations, which have been going on for 2 months, and are scheduled to last 3 more weeks on my building... yeah right... Even before all this, the laundry room was always flooded, the gym door wouldn't open, so you couldn't work out after hours. There's trash everywhere. This place is over-priced and terrible. And the mailman or fedex or sparklets are always in your parking spot, which costs $75 a month. Or random people are parked there. And when you complain, they say "deal with it." Not kidding. That was one response I got. Another response was, "call a tow truck." What tow truck?! Why don't you call the tow truck!!! And now my spot has been moved all the way across the complex because of construction. Don't you love the HR response to your complaints? The office never returns my calls. They did not contact me after my review. It took them calls and calls and weeks and weeks to fix the laundry room and then they increased the cost to use the machines. Construction still going on. Rude construction boss. My car was towed out of my spot on the morning of a final. they paid and had it returned, but major inconvenience. Someone is in my spot nearly every night. The manager Kris never returns my calls or emails. He makes promises and doesn't deliver. I've had to call the management company and the actual nationwide company that owns the property. I reported a major change in my water pressure, they told me it was just an old building. 6 months later, water pressure completely gone. They came in and replaced the shower head and now I have amazing (relative) water pressure. They just had to do that 6 months ago, but instead they are too lazy and incompetent. This place is terrible. The pool is a hole in the ground. The gym, which was always locked after 6 due to a broken door handle has been moved into an apartment, and no one said anything about it. I happened upon it a month ago. So much for amenities. Like I said before, gross laundry room. SO noisy with construction, now in its 7th month. Dangerous too. Good thing I've taken plenty of photos and videos of the shenanigans.