(2014-present) Hillside Creek is very close to downtown and the rent price is pretty good. The area around Hillside Creek is a bit shady, but after a few months of living here, I still feel I made the right choice, If you are looking for a quiet place to live, check this place out. The pool is nice and there is a car port for every car, some will charge extra for that, but Hillside Creek, it is free. The office staff are nice and seem to want to help. My neighbors are surprising quiet.There are lots of trees here. The parking lot could use a make over, but not complaining. Also I would like to see Hillside Creek get rid of the popcorn ceiling and remove all the rugs to replace them with real or fake wood. Needs to be updated. The balcony are bigger then most apartments in the area. I feel I made the right choice coming here. The apartments here here are starting to become dated (popcorn ceiling). My 2nd apartment here in Austin and I only decided to go with Hillside Creek after learning that they are mange by Greystar apartment management, so I gave them a chance (Greystar manage some of the trendier apartments in town). I also was reading about bugs in the apartments. I do not like bugs anywhere... ever! I moved in and that was a big concern for me. I will not lie, but I did come across a few of them. I did bring it to the management attention and they told me that they would take care of it. I also make sure that my place is spotless and I have also bought roach traps and spray. So far I am happy to report that I do not see them. I will keep monitoring this and report it to you all. UPDATE: I have been here for 6 months now and I have not seen any more issues with bugs. I heard maybe Google Fiber will be coming here soon, I hope that is true. Will report again when that comes true.
WORST APARTMENT COMPLEX EVER! Seriously do not move in here. The property might look nice and the folks in the office are always normal enough. BUT do not be fooled. The parking situation is the worst... YOUR CAR WILL BE TOWED. The management is awful and back stabbing. Make sure everything you do is in writing, signed and get a copy. They will never work with you. The people in the complex are just as bad. They stay up all night and slam doors and party in the parking lot. Children climbing on and around your cars and throwing rocks is a common thing to see. My mail often never came ... more like LOST in the office some place. I lived here for a year... the location is great this place is not. I seriously moved across the street on parker. THIS PLACE IS A JOKE DON'T LIVE HERE.
This is a great place to live if you enjoy a shady college dorm like living experience. The office staff are TERRIBLE. Not only can i tell they dont want to be there but they are not very knowledgable either. I never get a notice for a package in the office. Were always getting emails saying that the maintenance have come into our apartment even when we had not put in a work order and do not receive prior notice that they would be entering. The entry gates are always closed and you must have a clicker to get in and out. The only guest parking they have is down the street in the LUBYS parking lot. So if youre parents are coming to visit you wish them luck that they don't get mugged on their way down the street to your apartment! Ive lived in many apatrments all over Austin and this place is by far the worst experience. The actual unit it self is ok. I've gone through a lot of wood glue if that says anything. All in all, I will not be renewing.
Its not a bad place to live ...there is quite a few things that could be different ..actually too many to name ...well I guess its not that shady ..however for the amount it is to rent here ! Its pretty ghetto ...they're definitely taking full advantage of its location to I-35 and neglecting to upgrade the place itself ...but ..there are apt. Two block farther EAST that are WAY WAY worse than Hillside Creek ...try Royal Oaks ...hahaha
I have lived here for about 15 months and this is a very shady place to live. The grand tour of my apartment will consist of no lights in the bedroom or living room - not even a ceiling fan anywhere. I have a light in my insanely huge closet, dining room, kitchen and bathroom; that's it and I find it absurd. In the kitchen, only three of my four burners work on my stove and the microwave provided is probably older than I am and no longer works properly. Roaches were an issue when people move in and out around me, but some bait got rid of them with no problem. In my living room (with no lights) you will find a nice fireplace. This fireplace leaks water whenever it rains, but they will not fix the leaks from the roof. You can hear it drip down beside the flue, but they insist I don't have my damper closed. I'm not a moron, I've had fireplaces before and know that water will not drip down your flue. I also have loose bricks in my hearth from water damage. The bedroom (with no lights) is small with a dirty window that I can say with confidence has never been cleaned on the outside since the building was built. Air comes in around it and it's only single paned, so there is no insulation. The bathroom has no vent in it, but a hole in the ceiling with a pipe sticking down. I really don't know what this is, maybe they were going to put in vents, but never got around to it. Whatever it is, it's ugly and it's a pipe sticking out of the ceiling over my shower. The tub was caulked maybe three days before we moved in - they probably did it just to cover up the horrible mold problems they have. My tub gets bleach and comet once a week and I cannot keep the mold at bay around the caulk. It's gross. My bathroom also has my air conditioner unit in the ceiling so when it broke this past summer, it poured water onto my floor for three days before someone would come look at it. I had to go to the office twice to fill papers out and then verbally tell them that the guy below me might start complaining because of all the water pouring out of my ceiling. They acted like they had never gotten a work order about the situation and sent someone the next afternoon. Maintenance is hit and miss here. They always remind me how short staffed they are when I put in a maintenance request and ask when someone will be out. I had an issue with my door not locking and it took two weeks and three work orders to get someone out here. The whole time, I slept with my door unlocked. The maintenance man (they hired him that day he came to my apartment) didn't even speak the same language as me so I couldn't tell him what was wrong. Not to mention the work order was in English, so I don't know who told him what was wrong. The pool has been closed by the Austin Health Department more times than I can count on my fingers and there are almost always leaves and green mold/moss on the bottom when it's open. They also routinely dump the pool bilge into the creek that runs between the two sides of the apartment buildings making the birds and squirrels sick. Hot water is a precious commodity here with only two boilers for the complex. When there are the proper amount of people living in each apartment the hot water should last, but I've seen several apartments with bunk beds in the living room and several people in and out of the same one bedroom. This puts a tax on the hot water. This morning I woke up to no hot water once again. When 400 people are trying to take a shower on the same boiler, you won't get any hot water. I've brought this issue up to the apartment manager and she will do the same thing every time: Ask what building I'm in and then turn around and say, 'oh our front desk girl is in the same building' and then ask her if she had hot water. She says yes and they write my complaint off. They say they can't turn the temperature up, but that's not the issue. People sleeping 12 to an apartment is the issue.