Horrible is all I have to say!!!! I've been out of the apartment for months and still can't speak to someone to get all balances cleared up... You call the office and they simply state "All of our billing is through a third party so we cannot help you". I've called the third party and they treat my like crap and won't follow through with the help they say they are giving. I've now called for the 4th time in a week and still waiting. Also, they charge a rent that is ridiculous for paper thin walls, constant noise, and apartment that was falling apart (the blinds on all, yes all, windows broke, stairs were deformed, outlets stopped working, and one of the windows stopped functioning at all). Trust me when I say you can get a much nicer place for far less. Don't move here!!
Nice apartments, though like most of Fort Collins it is just a bunch of college kids. Expect occasional loud parties even on the weeknights. Disc golfers are pretty annoying if you happen to wind up in an apartment on that side of the complex. Also, a little spendy for what it is but overall I had a decent experience living here.
Totally disreputable company. Do not trust them either at the rental office or their corporate office. They will wait until after you move out and then have a nasty bill collector call to tell you about all the money you owe them based on rules you overlooked in the lease.
The professionalism of the apartment complex questionable in that during my "stay" there. My biggest complaint was that the pool was closed for half the summer due to maintenance issues. When I turned in my keys they didn't even ask for what unit I was in. Important stuff just seems to fall though the cracks. Also don't expect your deposit back. They contract out there cleaning services and don't even check to see the contractor is actually performing the service. They just hand you a bill with the cost and don't inventory the services provided. Great location, great amenities, poor management.
I've been living here for four months now and I feel like I can rightly report on my experience here. After briefly skimming the other reviews, I can agree with some of it, but I don't see it quite so negatively. The apartments are really cute despite being on the small side. Yes, things haven't worked and we've had to call maintenance at least three times so far, but they've been good about taking care of it. The office staff (we mostly deal with Tiffany and Kassi) are friendly and very helpful. Our biggest complaint is our neighbors, who are very loud at seemingly all hours of the day and smoke like chimneys right outside our open windows even though we've told them to take in further into the parking lot. Yes, the walls are probably thin and we can all their shouting. Their front door creaks very loudly and slams every time they go in and out, and it's so loud it sounds like they're coming in our front door. That's a complaint about the neighbors though, not the complex. The location is great, only about a half mile south of campus and close to all the businesses on College Ave, and right by a huge park and the bike trail. Overall I enjoy living here, and I think it's a good value for what you pay.