Apartment complex itself are really nice looking! The unit that I resided in had some hangups, however, if I ever needed anything, maintenance was right on top of it. Jennifer, who's one of the managers there is one of the sweetest, kindest and most professional apartment manager that my wife and I has ever worked with. Whenever we had a problem, she solved it right away. Jamie, Alex and the rest of the staff were always so nice and attentive to our needs. If ever we needed to rent again, these apartments are on the top of our list! The only complaint I have is with the after hours security. People who didn't live in our apartments would take up all of the open parking spaces. Everytime I called security about it, they never did anything. So Fountains, 5, Security Detail, ZERO!
We love it here! The grounds are beautiful, the staff is super nice, and the maintenance is very helpful and friendly! We may never move! Wish the locker rooms were open and saunas worked. Also, the outdoor fireplace would be awesome if it worked, but other than that its the Garden of Eden! I would totally recommend! Thank you Charlene & Kenneth Meister,
My wife and I have a main residence outside Sacramento. We are both professionals who need a place to rent during the week and sometimes week-ends for work purposes. I have lived here for several years. The location is very convenient and the grounds are very nice. Pools are a plus, if you do not mind sharing the water with ducks. Maintenance personnel are courteous and usually competent. Office management is an entire different story in my opinion. They are obviously employed by the owners and it is clear where their allegiance is. If you are hoping for a personalized relationship with the place, look somewhere else. You are one option for the given apartment until they can find a better one. Oh yes, management will find you quickly if there are issues of late payments (often the case at the time of renewal), and promptly collect $100 for late fees by cashier check - no exception regardless of your payment history or extenuating circumstances (that would be too personal). They have not come once to check the apartment I rent and ask whether anything would need to be upgraded or replaced in all my years here.
The place is not bad except the 2 gyms... There's no free weights, bars, and bench press.. I think that a gym without this things is not a real gym. We need some better conditions for workout.
My wife and I read the reviews and were at first discouraged. But, our intuition told us to keep researching and continue to consider it. The personnel are friendly, helpful and they get right on any problems. When we moved in, there were three or four minor things that needed to be fixed and they took care of all of them immediately. Most people seem to keep to themselves but, if you want to meet people, Saturday morning doughnuts (twice a month) or the swimming pool are pretty good opportunities. We love it! The long application protects us from inconsiderate people but, if you're a good tenant, you'll be glad to keep out those who would abuse the place.