Great location and reasonable price. Also some of the best customer service I've experienced. They helped me out of a bind when I hadn't received my first paycheck of a new job. Matthew was especially helpful. Very grateful that they cut me a break!
I really enjoyed the natural surroundings, the pool area, and the staff are helpful; I've had nothing but good experiences in dealing with the front office. The grounds were well tended and the dog park was a great place to socialize with neighbors who are actually friendly. The close proximity to the Green Belt is a great perk, as well. I highly recommend this apartment to anyone who enjoys being outdoors.
If you like paying top dollar for having your home (including your bedroom) constantly entered by strangers, having the privilege of dealing with rude staff, not being able to remember the name of your complex because it keeps changing, walking on improperly installed carpet with rusty nails poking out at the door thresholds, having no cabinet space for dishes/pans, not being allowed to know your own gate code, preparing your meals on improperly installed linoleum countertops with uneven surfaces, paying a mandatory $25 extra a month for an imaginary trash pick-up service, you will love this place!!!!! Lived here for a year, paid almost twice as much as the dump was worth. Beautiful part of the city, but location is ALL this place has going for it. Also, the new exterior painting was done with literal spray paint. Like, cans of it.
DO NOT MOVE INTO THESE APTS * No hot water * RUDE MGMT * Moneygrab mandatory $25.50/month valet trash "convenience fee" IN ADDITION to the mandatory $10.50 municipal waste service fee. LOL, are you kidding me?!!! These apartments are expensive for what you will get- old interiors and lots of hidden fees. Upon move out, the staff will charge you a LOT for cleaning costs. They will charge you $200+ to clean the carpet!!! STAY AWAY....STAY FAR AWAY!!!
They will advertise a tennis court, but it is not functional. They will advertise laundry facilities, but washers and dryers are often broken. They will advertise outdoor grills, but they rarely put propane in them and blame tenants when they are empty. They will promise to fix these issues and nothing will get done. The staff is nice, I suppose, but they don't follow through. Our apartment flooded TWICE in the exact same place, and the second time we had to vacate (along with our three month old son) for three days. We missed work, stayed in a hotel, and had to eat out. They did absolutely nothing to compensate or make things easier for us, jut told us we needed to contact the insurance company asap. We got a cheap vinyl floor in place of the carpet (something they would have done when we moved anyway), and the manager acted like he was doing us a favor. We have had two ant infestations and have found scorpions, roaches, and other crawling creatures all over our apartment. You will save a few bucks a month living here as opposed to other apartments in the area, but it isn't worth it. Spend the extra money and live in a complex that keeps up with repairs.